Windows cannot access:\\Pc\Name

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bigalroden

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Nov 24, 2011
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Hi, I'm new to this forum. I really hope someone can help me with the following problem.


1) My main computer is a desktop PC, which is in my upstairs study. It is connnected wirelessly to the internet, and the Virgin router is downstairs in the living room. This has worked perfectly for 2 years. The computer uses Windows 7 ultimate. (COMPUTER 1)

2) I recently purchased a laptop (COMPUTER 2) and installed Windows 7 ultimate. This uses the same wireless connection and at first I had no problem setting up a homegroup so that I could watch videos stored on Computer 1 on the laptop. The first problem is that the homegroup stopped working some time ago and when both computers are switched on, I get the message on both computers: "no other homegroup computers are currently available." I figured I could leave the homegroup and start again but if I try to leave on either computer I get the error message: "Windows couldn't remove your computer from the homegroup." In services, both the Homegroup settings (listener and provider) are started, as are the peer networking options. I have tried disabling them and re-starting to no avail. Now, this hasn't been a major problem because I have still been able to access files on Computer 1 via Computer 2 by clicking on network>Computer1>user. I can cope with this arrangement if that is the only solution.

3) But here is where it gets complicated. I have now purchased another desktop PC (COMPUTER 3) which I intend to place in the living room and connect to my TV, so that I'm not constantly connecting wires from my laptop (computer 2) if I want to watch something on the big screen. Again, Windows 7 ultimate installed. However, I don't have a USB wireless adaptor for this PC so I am using an ethernet cable. Is this a problem? As I feared, it won't let me join the homegroup for whatever reason. More importantly, although I can see Computer 1 in the network option (and computer 2 when switched on), I get the message: "Windows cannot access:\\computer1\user. As far as I can tell, all settings on computer 1 enable sharing without passwords and allow "everyone" to access the files.

I hope that makes sense and thank you for any help in advance.

Alan.
 

TerryNet

Terry
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Mar 23, 2005
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81,395
Could be a corrupted or mis-configured non-Windows firewall or security suite. What one do, or did, you have on any of those machines?
 

bigalroden

Thread Starter
Joined
Nov 24, 2011
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2
Hadn't thought of that. I have AVG security on computer 1. It is the 2012 edition and now I think about it there have been a few error messages popping up. I have AVG 2011 on the laptop (computer 2) and haven't yet installed anything on computer 3 because it's new but was planning to put AVG 12 on it.
 

TerryNet

Terry
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Joined
Mar 23, 2005
Messages
81,395
You can uninstall AVG, run the Remover and then reinstall it after testing.
Make sure you have the product key or whatever you need for the reinstall.
 
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