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Windows cannot access the specified device, path, or file.

Discussion in 'Windows 7' started by WSaari2, Jan 7, 2013.

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  1. WSaari2

    WSaari2 Thread Starter

    Joined:
    Jan 7, 2013
    Messages:
    16
    PLEASE HELP!!
    When I try and open anything as an Administrator, or change my permissions, or open my device manager or even download anything...I get the same error message. Windows cannot acces the specified device, path, or file. You may not have the appropriate permissions to access the item.
    I dont have a clue what is wrong so please HELP ME! I am the Administrator and the only user on my laptop. I have norton internet security.
     
  2. WSaari2

    WSaari2 Thread Starter

    Joined:
    Jan 7, 2013
    Messages:
    16
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 5:31:35 PM, on 1/7/2013
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16455)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
    C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
    C:\Program Files (x86)\Internet Explorer\IELowutil.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_135_ActiveX.exe
    C:\Users\William\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\William\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\William\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\William\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\William\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\William\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\William\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windowsxlive.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)
    R3 - URLSearchHook: (no name) - {ba14329e-9550-4989-b3f2-9732e92d17cc} - (no file)
    R3 - URLSearchHook: (no name) - {687578b9-7132-4a7a-80e4-30ee31099e03} - (no file)
    R3 - URLSearchHook: (no name) - - (no file)
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - (no file)
    O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.1.0.28\coIEPlg.dll
    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.1.0.28\IPS\IPSBHO.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.1.0.28\coIEPlg.dll
    O3 - Toolbar: (no name) - {98889811-442D-49dd-99D7-DC866BE87DBC} - (no file)
    O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    O4 - HKLM\..\Run: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
    O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
    O9 - Extra 'Tools' menuitem: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
    O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O20 - AppInit_DLLs: c:\progra~3\browse~1\23787~1.43\{16cdf~1\browse~1.dll c:\progra~3\browse~1\22643~1.41\{16cdf~1\browse~1.dll
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
    O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
    O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    O23 - Service: HP Auto (HPAuto) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
    O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
    O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
    O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
    O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: NETGEARGenieDaemon - NETGEAR - C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\19.1.0.28\ccSvcHst.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    O23 - Service: Unsigned Themes (UnsignedThemes) - The Within Network, LLC - C:\Windows\UnsignedThemesSvc.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 14003 bytes
     
  3. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Download, install and run the free version of Malwarebytes' Anti-Malware.

    Click Update > Check for Updates.

    When the definition files have updated, click OK.

    Click the Scanner tab > Perform quick scan > Scan.

    If infections are found during the scan, the number of infections will be highlighted in red.

    When the scan is finished, click Show Results.

    Make sure that everything is selected, then click Remove Selected.

    If you're prompted to restart to finish the removal process, click Yes.

    Start Malwarebytes' Anti-Malware again.

    Click the Logs tab.

    Highlight the scan log entry, then click Open.

    When the scan log appears in Notepad, copy and paste it into your next reply.

    ===================================================================

    Download, install and run the free version of SUPERAntiSpyware.

    Click Check for Updates.

    When the definition files have updated, click Close.

    Select Perform Quick Scan and click Scan your Computer.

    If infections or problems are found during the scan, a list will appear.

    When the scan is finished and the scan summary window appears, click OK.

    Make sure that everything in the list is selected, then click Next.

    If you're prompted to restart to finish the removal process, click Yes.

    Start SUPERAntiSpyware again.

    Click View Scan Logs.

    Highlight the scan log entry, then click View Selected Log.

    When the scan log appears in Notepad, copy and paste it into your next reply.


    ===================================================================

    Next,

    Please download AdwCleaner.

    • Double click the adwcleaner.exe to run the tool.
    • Click Delete.
    • When the scan is finished, a notepad window will be opened.
    • Please post the contents here in your topic.
    • The logfile will also be saved in C:\AdwCleaner[R1].txt.
     
  4. WSaari2

    WSaari2 Thread Starter

    Joined:
    Jan 7, 2013
    Messages:
    16
    When I download the AntiMalware and run it, I get an error. "ShellExecuteEX failed; code 5. Access is denied.
     
  5. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    What about the two other programs?
     
  6. WSaari2

    WSaari2 Thread Starter

    Joined:
    Jan 7, 2013
    Messages:
    16
    I get the same error. 'Windows cannot acces the specified device, path, or file. You may not have the appropriate permissions to access the item."
     
  7. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Any difference if you disable your antivirus or the UAC?
     
  8. WSaari2

    WSaari2 Thread Starter

    Joined:
    Jan 7, 2013
    Messages:
    16
  9. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Any difference in Safe Mode?
     
  10. WSaari2

    WSaari2 Thread Starter

    Joined:
    Jan 7, 2013
    Messages:
    16
    ok it is updating now in safe mode. The Anti Malware is.
     
  11. WSaari2

    WSaari2 Thread Starter

    Joined:
    Jan 7, 2013
    Messages:
    16
    do i still need to install all three of those?
     
  12. WSaari2

    WSaari2 Thread Starter

    Joined:
    Jan 7, 2013
    Messages:
    16
    Malwarebytes Anti-Malware (Trial) 1.70.0.1100
    www.malwarebytes.org

    Database version: v2013.01.08.01

    Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
    Internet Explorer 9.0.8112.16421
    William :: WILLIAM-HP [administrator]

    Protection: Disabled

    1/7/2013 9:17:12 PM
    mbam-log-2013-01-07 (21-17-12).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 207972
    Time elapsed: 2 minute(s), 57 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 4
    HKCR\AppID\{186E19A3-B909-4F48-B687-BB81EB8BC7CE} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110011341191} (PUP.GamePlayLab) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011341191} (PUP.GamePlayLab) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Google\Chrome\Extensions\kincjchfokkeneeofpeefomkikfkiedl (PUP.FCTPlugin) -> Quarantined and deleted successfully.

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
     
  13. WSaari2

    WSaari2 Thread Starter

    Joined:
    Jan 7, 2013
    Messages:
    16
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 01/07/2013 at 09:28 PM

    Application Version : 5.6.1014

    Core Rules Database Version : 9838
    Trace Rules Database Version: 7650

    Scan type : Quick Scan
    Total Scan Time : 00:04:07

    Operating System Information
    Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
    UAC Off - Administrator

    Memory items scanned : 398
    Memory threats detected : 0
    Registry items scanned : 61216
    Registry threats detected : 1
    File items scanned : 11089
    File threats detected : 89

    PUP.bProtector
    (x86) HKU\S-1-5-21-4138943616-489430851-3629794714-1000\Software\Microsoft\Internet Explorer\SearchScopes#bProtectorDefaultScope [ {0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9} ]

    Adware.Tracking Cookie
    C:\Users\William\AppData\Roaming\Microsoft\Windows\Cookies\9NDBI45W.txt [ /imrworldwide.com ]
    C:\Users\William\AppData\Roaming\Microsoft\Windows\Cookies\U597Q9ER.txt [ /invitemedia.com ]
    C:\Users\William\AppData\Roaming\Microsoft\Windows\Cookies\CPITL26U.txt [ /pointroll.com ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\3XDG53LE.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\5L6OE3PQ.txt [ Cookie:[email protected]/cgi-bin ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\OUG8OHX8.txt [ Cookie:[email protected]/accounts ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\8KADKKHD.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\JY3KDXXQ.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\K2GJF3HZ.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\C9Q4WYYU.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\D4NFY085.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\V2VMF1ZU.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\YQXILGY8.txt [ Cookie:[email protected]doubleclick.net/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\WBAH5VWB.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\0N1WBSST.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\JB5K3UUM.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\F12PFV4Y.txt [ Cookie:[email protected]/adserving ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\B8U04BN3.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\BMLBXZUW.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\0IJGCN8K.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\0PZKUCK9.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\R3688VPW.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\0ONHFUGE.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\BIQNK3ZS.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\AppData\Roaming\Microsoft\Windows\Cookies\Low\ZJXQ4C5N.txt [ Cookie:[email protected]/ ]
    C:\USERS\WILLIAM\Cookies\9NDBI45W.txt [ Cookie:[email protected]/cgi-bin ]
    .doubleclick.net [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .insightexpressai.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .insightexpressai.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .insightexpressai.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .insightexpressai.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .insightexpressai.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .insightexpressai.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .insightexpressai.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    accounts.google.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    accounts.google.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .doubleclick.net [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .zedo.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .zedo.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .zedo.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .interclick.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .interclick.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .a1.interclick.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .a1.interclick.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .a1.interclick.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .a1.interclick.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .a1.interclick.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .a1.interclick.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .interclick.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .interclick.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .ru4.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .ru4.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .zedo.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .zedo.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .zedo.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .zedo.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .zedo.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .media.adfrontiers.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .media.adfrontiers.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .adbrite.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .adbrite.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .casalemedia.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .casalemedia.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .casalemedia.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .casalemedia.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .casalemedia.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .casalemedia.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    ad.yieldmanager.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    ad.yieldmanager.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    ad.yieldmanager.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    ad.yieldmanager.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .apmebf.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .fastclick.net [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .apmebf.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .mediaplex.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .mediaplex.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .imrworldwide.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .imrworldwide.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .collective-media.net [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .collective-media.net [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .tribalfusion.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .invitemedia.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .pcworldcommunication.122.2o7.net [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .atdmt.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .atdmt.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .invitemedia.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    .insightexpressai.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 1\COOKIES ]
    accounts.google.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 4\COOKIES ]
    accounts.google.com [ C:\USERS\WILLIAM\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\PROFILE 4\COOKIES ]
     
  14. WSaari2

    WSaari2 Thread Starter

    Joined:
    Jan 7, 2013
    Messages:
    16
    when i open adwcleaner, it says i have an outdated version.
     
  15. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Just tried AdwCleaner myself and it's completely messed up! It was working perfectly a few hours ago! :confused:

    Just don't agree to update it and run the program anyway.
     
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