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Windows cannot load the device driver for this hardware.(Code 39)

Discussion in 'Hardware' started by fl3tch3r, Apr 3, 2008.

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  1. fl3tch3r

    fl3tch3r Thread Starter

    Joined:
    Mar 27, 2008
    Messages:
    37
    Hi i was wondering if any body could help! My CD drive has all of a sudden stopped working, not sure why but when i go to the devices properties the following message appears:
    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

    Has anybody got any solutions, thanks.

    My device is a 'Optiarc DVD RW AD-5170A ATA', and im currently running WINDOWS VISTA ULTIMATE 32bit.

    THANKS.
     
  2. fl3tch3r

    fl3tch3r Thread Starter

    Joined:
    Mar 27, 2008
    Messages:
    37
    Ive sorted the problem but i will leave this solution incase any body else needs help with same problem.


    Step 1: Start Registry Editor
    Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
    Step 2: Delete the UpperFilters registry entry
    1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
    2. Expand SYSTEM, and then expand CurrentControlSet.
    3. Expand Control, and then expand Class.
    4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
    5. In the right pane (topic area), click UpperFilters.

    Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
    6. On the Edit menu, click Delete.
    7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:
    Are you sure you want to delete this value?
    The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

    Note Do not exit Registry Editor. You must have this program for the next step.
    Step 3: Delete the LowerFilters registry entry
    1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
    2. Expand SYSTEM, and then expand CurrentControlSet.
    3. Expand Control, and then expand Class.
    4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
    5. In the right pane (topic area), click LowerFilters.

    Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.
    6. On the Edit menu, click Delete.
    7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:
    Are you sure you want to delete this value?
    The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
    8. Exit Registry Editor.

    Step 4: Restart the computer
     
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