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Windows could not find a driver for your network adapter

Discussion in 'Windows 7' started by Cobster, Aug 26, 2012.

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  1. Cobster

    Cobster Thread Starter

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    Oct 15, 2011
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    Hello
    I just installed Windows 7 Ent. (64) and can not connect to the internet due to the fact te system can not find a driver for my network adapter
    I ran the DEVMGMT and it shows no network adapters BUt it shows two yellow !
    1) Ethernet Controller
    2) MultimediaAudio Controller
    The system was working fine before with Windows XP
    Any idea how I can solve this issue to enable me to connect online again?
    When I click on the Ethernet Controller I get the following:
    Device Type : Other Devices
    Manufacturer: Unknown
    Location: PCI bus 0, device 4, function 0
    Device Status
    The drivers for this device are not installed (Code 28)
    When I click on the Multimedia Audio Controller here are the properties
    Device Type: Other Devices
    Manufacturer: Unknown
    Location : PCI bus 0,device2,function7
    Device Status
    The drivers for this device are not installed (Code 28)
    Thanks for your help
     
  2. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,859
    there may not be windows 7 drivers available for those devices

    where did you get the windows 7 software from

    ------------------------------------------------------------------------
    How to identify hardware in Device Manager

    right click on the devices with a yellow!/?

    from the menu choose
    properties
    Click on the Details Tab
    Under the Property - drop down
    Select hardware ids
    Right click and select all
    Then right click again and select copy
    Copy and paste that information here

    You should see a code similar to this

    PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

    please reply with the full code for your device(s)

    The portion of the code highlighted in RED is the Vendor ID and the portion highlighted in GREEN is the Device ID. In this example:

    PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

    Vendor ID = 8086
    Device ID = 008A

    Post back those two numbers make sure we know which is vendor ID and which is device ID

    These codes can be looked up at this site http://www.pcidatabase.com/

    As an example the link for that database tells us that;
    Vendor ID code 8086 is for this vendor - Intel Corporation
    Device ID code 008A is for this device - Intel Centrino Wireless-N1030


    ------------------------------------------------------------------------
     
  3. Cobster

    Cobster Thread Starter

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    Messages:
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    Thanks for your quick response
    It seems my Ethernet Adapter is SIS900 and indeed there is no special driver for windows 7.
    Codes are Ven 1039 Dev 0900

    MyMultimedia Audio controller codes are
    Ven 1039 Dev 7012

    A search in PCIDATA.COM showed this is SIS as well.

    I looked up online and found the SIS driver and downloaded it to my laptop hoping to transfer it by an external hard drive to my desktop but for some reason it refuses to be copied into the external hard drive.
    It seems that downloading this driver might solve the problem.
    Am I doing something wrong here?
     
  4. etaf

    etaf Wayne Moderator

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    no that should be the process

    make and exact model of the PC

    make and exact model of the motherboard - use www.belarc.com to find the mainboard ID - DONT post belarc detail as it has all your keys
     
  5. Cobster

    Cobster Thread Starter

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    Update
    I managed to get the SIS900 driver and tried to install it using the "Update Driver" feature but it wouldnt work :(
    I might be doing it work...
    Read about this issue on a few forums and it seems that re-installing this driver should enable windows 7 to operate with the ethernet adapter
    thx again for your patience and help
     
  6. Cobster

    Cobster Thread Starter

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    This is a compaq presario..not sure which is the exact model..looked around but couldn't find it (maybe not looking at the right place)
    As for the motherboard, I know it is AMD Athlon 64 Processor 3200+ 2.21 Ghz..went to belarc.com with my laptop but not sure where to look there for the ID (the desktop can not go online so not sure how belarc can find all my keys)
     
  7. etaf

    etaf Wayne Moderator

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    exact model of the compaq
     
  8. Cobster

    Cobster Thread Starter

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    found it..
    SR 1010Z
     
  9. etaf

    etaf Wayne Moderator

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  10. Cobster

    Cobster Thread Starter

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    From my system administrator at work
     
  11. etaf

    etaf Wayne Moderator

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    how much memory do you have on the PC - 1GB , not really enough for windows 7

    also work should not be providing windows 7 for home personal PCs
     
  12. Cobster

    Cobster Thread Starter

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    2gb memory
    It doesn't seem to be a memory issue but a driver issue.
    I was assured by work that their license terms definitely cover the use (for work purposes)
     
  13. etaf

    etaf Wayne Moderator

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    OK

    can you post the link to the driver - and is it windows 7
    have you installed windows 7 32 or 64 bit

    have a read here on how to install the extracted inf file for xp

    ------------------------------------------------------------------------

    How to install the driver from Device Manager if the download is a INF file

    If the download is a Zip or RAR type of file
    First extract the files from the zip/rar file onto your PC into a folder of their own

    then the steps are

    >Start Globe
    >Devices and Printers
    >File > select - Device Manager

    Goto the Device you need to update
    Note: Use the [+] icon to open up the hardware categories which contain the actual devices.

    right-click on the adapter
    Then click on Update Driver

    Select on "seach driver on computer"
    Then insert the path of your INF file (the folder you extracted the zip/rar file into)
    Click OK and Windows will install the driver for you.

    Full instructions are here
    Link to instructions for windows 7
    http://pcsupport.about.com/od/fixtheproblem/ht/update-drivers-windows-7.htm

    Link to instructions for windows vista
    http://pcsupport.about.com/od/fixtheproblem/ht/updatedrvvista.htm

    Link to instructions for windows XP
    http://pcsupport.about.com/od/fixtheproblem/ht/updatedriverxp.htm

    ------------------------------------------------------------------------
     
  14. Cobster

    Cobster Thread Starter

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    As stated before SIS 900 does not have a windows 7 driver
    This is the link to the Xp driver :

    http://w3.sis.com/download/download_step1.php
    I installed windows 7 64bit
    Will try to follow the instructions to to install the driver now
     
  15. etaf

    etaf Wayne Moderator

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    i thought you found a windows 7 driver from post #5
    thats what is needed if non available you will need to find a USB LAN adapter or if theres a slot available a PCI or whatever slot is in the machine , that will work on windows 7
     
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