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Windows Defender Disabled/Enabled

Discussion in 'General Security' started by ep-p-two, Jul 8, 2018.

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  1. ep-p-two

    ep-p-two Thread Starter

    Joined:
    May 4, 2013
    Messages:
    117
    How can my Windows Defender (updated this morning) be disabled, yet monitoring & protecting, at the same time. I uploaded a screen shot to explain.
    Sysinfo:
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 10 Pro, 64 bit
    Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz, Intel64 Family 6 Model 37 Stepping 5
    Processor Count: 4
    RAM: 4021 Mb
    Graphics Card: AMD Mobility Radeon HD 5000, 512 Mb
    Hard Drives: C: Total - 473406 MB, Free - 237581 MB;
    Motherboard: Apple Inc., Mac-F2238AC8
    Antivirus: Windows Defender, Disabled
     

    Attached Files:

  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
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    First Name:
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    This is nothing to be concerned about. It's a bug in the TSG Utility that incorrectly reports Windows Defender as being disabled in some cases. We aren't sure what the criteria is yet but it does report correctly on some machines but not on others. As long as WD says it's monitoring and you're able to use it to do scans, etc. then it's fine.
     
  3. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    You're also using an old version(1.0.0.2) instead of the current version(1.0.0.4) of the TSG Info Utility.

    --------------------------------------------------------------
     
  4. ep-p-two

    ep-p-two Thread Starter

    Joined:
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    Messages:
    117
    Thank you both. Updating TSG fixed the problem.
     
  5. flavallee

    flavallee Trusted Advisor

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    Frank
  6. Gr3iz

    Gr3iz

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    This was what confused me ...
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Sorry I didn't notice that. My mind's been elsewhere these days. :(
     
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