Windows error recovery page

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polycera

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Joined
Dec 7, 2011
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Gateway laptop, I believe Windows Vista.

Trying to start computer and goes to 'windows error recovery page' giving me a choice between startup recovery launch or start windows normally.

When clicking on start windows normally -
Goes through starting and restarts and ends back to the same windows error recovery page.

When clicking on launch startup repair -
Startup Repair: Startup Repair is checking your system for problems...
Receive: microsoft Windows - startup Repair cannot repair this computer automatically - send info about this problem or don't send

choosing to send info - I receive a box that says click finish to exit and shut down your computer. Also has links to choose between
View diagnostic and repair details
View advanced options for system recovery and support

CHOOSING Diagnostic and repair system - Check successful, Error codes are 0x0
"Root cause found:
Startup Repair has tried several times but still cannot determine the cause of the problem."

CHOOSING System Recovery Options I receive a box that states "To access recovery options, log on as a local user. To access the command prompt as well, log on using and administrator account. When trying to login and password I receive the following message "Your account has been disabled. Please see your system administrator."
 
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