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Windows 'event' log alerts

Discussion in 'Windows 7' started by chredge, Jan 18, 2013.

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  1. chredge

    chredge Thread Starter

    Joined:
    Jan 5, 2005
    Messages:
    357
    Hi,

    Hope you can help.

    After trying to investigate why my PC resets itself occasionally I have come across some logs in the 'events' section of Windows.

    Warnings - mostly DNS Client Events
    Errors - Service Control Manager/BugCheck/S channel/
    Critical - Kernel-Power

    Each of these types comes with a short description of what the problem was, how do I actually go about rectifying all these?

    Thanks,

    C h r e d g e.
     
  2. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    C:
    Please provide the following:
    brand, model & model # of your computer, or its motherboard
    brand, model & model # of: CPU, ram / memory, video card; hard disk drive [ HDD ]
    Capacity of HDD; amount of free space on C: partition; size of C: partition
    antimalware program [ s ] installed on your computer
    date of problem onset
    activities in which computer is engaged when problem occurs

    Steps you have taken to try to fix the issue
    Can you relate the problem onset to:
    installation or removal of a program or hardware;
    update of W7 or a program such as your antimalware program [ s ]
    Check Windows updates [ control panel; upper right, view by large icons; open Windows Updates; on the left look for Update History ]

    In event viewer, go to the most recent error. Open it by double left clicking on it.
    On the right, you will see a button with 2 pieces of paper. Hover over it. A message such as "copy to clipboard" will appear.
    Left click the button.
    Paste the results into Notepad
    Repeat for each DIFFERENT error that is noted for the time of your computer's problem.

    Copy that data from notepad
    Paste it into a reply area at this thread.

    The more information that you provide, the sooner can we help you solve your problem.

    Best of success.

    RF123
     
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