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windows explorer crashes when I right click

Discussion in 'Windows XP' started by micascotland, Dec 11, 2004.

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  1. micascotland

    micascotland Thread Starter

    Dec 11, 2004
    When I right click a file, windows explorer crashes and then recovers.
    Right clicking on a folder works OK.
    My OS is Windows 2000 Professional.
    Can anyone help please?
  2. johnnieq


    Nov 27, 1999
    I know exactly how frustrating your problem is.

    On one of my computers running WinXP Pro with SP2 I had the same problem when right-clicking on any file or folder in Windows Explorer. I setup a new AMD Athlon 64 3400+ today and after installing numerous apps I ran into it again.

    Since it only happens when I right-click I thought it must be related to the context menus. A quick Google search found an excellent freeware app named ShellExView 1.10.

    Available here: http://www.soft32.com/index-2-2-3-15-4.html

    Run it and it will show all your file extensions with info on each such as Type, Version, Product Name, Company, Filename, etc..

    Click on the "Type" column header to sort it. Look at the items with "Context Menu" as their type. Odds are one of these is causing your problem.

    Select all of the Context Menu items, then go to "File\Disable Selected Items."

    Restart your computer and see if the problem is solved. If not I'm sorry I couldn't help. If it is solved you may want to enable the items one at a time until your problem reappears. Then just disable the problem item again and you are good to go. (y)
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