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Windows Explorer crashing in Vista

Discussion in 'Windows Vista' started by JoJoUK, Dec 2, 2011.

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  1. JoJoUK

    JoJoUK Thread Starter

    Joined:
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    Windows Explorer keeps crashing (shutting down and restarting), especially when I right click on a folder or file. Apart from re-installing Vista, what can I do to ensure I have a 'clean' version of Windows Explorer? (There seem to be multiple versions of 'explorer.exe' on my hard disk. See the attached screen clips.)
     

    Attached Files:

  2. TekTime

    TekTime

    Joined:
    Sep 21, 2009
    Messages:
    1,312
    For starters, you could try going check the system files:

    1. Go to the start menu

    2. Type command and hit enter

    3. Type sfc /scannow at the c: prompt and hit enter

    *Windows will now check the integrity of your system files*

    -----

    That may not help but it's just for starters to help troubleshoot. Has your PC been scanned
    for viruses and other malware recently?
     
  3. garyvh

    garyvh

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    Dec 20, 2011
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    I also keep getting windows explorer to stop working and reload again when I right click on any icon. My problem gets worse because when I try to run the sfc program at the prompt, it says I must be the administrator running a console session. I am the only user of this computer and have full admin access and yet I get the same msg making me unable to run the sfc program.

    Is there any other way to run the sfc program?
     
  4. TekTime

    TekTime

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    Sorry, forgot to add:

    When you open up the command prompt, do it by going into the start menu and right clicking
    Command Prompt.

    Next, click on: Run as administrator

    Then, try running the sfc /scannow command again.
     
  5. Elvandil

    Elvandil

    Joined:
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    Messages:
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    It's almost impossible to have corrupted files in Vista since the files in the Windows folder are really hardlinks.

    You have a bad context menu entry. If you installed something lately, try turning off the context menu in its settings.

    Context Menu Repair
     
  6. garyvh

    garyvh

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    Dec 20, 2011
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    Thank you! Using your suggestion, I was able to go into startup and open command prompt, this time allowing me to run sfc /scannow. I ran it twice and both times it read "windows resource protection found corrupt files but was unable to fix some of them. The first time I ran it, I was able to look at the log file and see numerous screens quickly scrolling on my screen. The final line read that corrupt files were fixed. The second time I ran the program, it would not allow me to read the log file stating that only admins could access.

    I rebooted my computer and the same problem existed whereby any right click starts the "windows explorer is not working error." This also happens when I try to press the delete key to delete a file or icon.

    Any suggestions what to do next? I bought my computer with vista installed and presently have no idea where the windows disks are.
     
  7. garyvh

    garyvh

    Joined:
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    The Context Menu Repair did the job! Thank you very much. Now I can right click again.
     
  8. Elvandil

    Elvandil

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    You found the culprit? Good work.:D

    You can mark your thread "solved" using the button at the top of the page.

    [​IMG][​IMG]
     
  9. garyvh

    garyvh

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    Dec 20, 2011
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    I must be blind but I can't find anywhere on the top of the page where I can mark the thread solved. Please help clarify.
     
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