Windows Explorer crashing in Vista

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JoJoUK

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Jul 4, 2011
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Windows Explorer keeps crashing (shutting down and restarting), especially when I right click on a folder or file. Apart from re-installing Vista, what can I do to ensure I have a 'clean' version of Windows Explorer? (There seem to be multiple versions of 'explorer.exe' on my hard disk. See the attached screen clips.)
 

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Joined
Sep 21, 2009
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For starters, you could try going check the system files:

1. Go to the start menu

2. Type command and hit enter

3. Type sfc /scannow at the c: prompt and hit enter

*Windows will now check the integrity of your system files*

-----

That may not help but it's just for starters to help troubleshoot. Has your PC been scanned
for viruses and other malware recently?
 
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Dec 20, 2011
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I also keep getting windows explorer to stop working and reload again when I right click on any icon. My problem gets worse because when I try to run the sfc program at the prompt, it says I must be the administrator running a console session. I am the only user of this computer and have full admin access and yet I get the same msg making me unable to run the sfc program.

Is there any other way to run the sfc program?
 
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Sorry, forgot to add:

When you open up the command prompt, do it by going into the start menu and right clicking
Command Prompt.

Next, click on: Run as administrator

Then, try running the sfc /scannow command again.
 
Joined
Aug 1, 2003
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It's almost impossible to have corrupted files in Vista since the files in the Windows folder are really hardlinks.

You have a bad context menu entry. If you installed something lately, try turning off the context menu in its settings.

Context Menu Repair
 
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Dec 20, 2011
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Thank you! Using your suggestion, I was able to go into startup and open command prompt, this time allowing me to run sfc /scannow. I ran it twice and both times it read "windows resource protection found corrupt files but was unable to fix some of them. The first time I ran it, I was able to look at the log file and see numerous screens quickly scrolling on my screen. The final line read that corrupt files were fixed. The second time I ran the program, it would not allow me to read the log file stating that only admins could access.

I rebooted my computer and the same problem existed whereby any right click starts the "windows explorer is not working error." This also happens when I try to press the delete key to delete a file or icon.

Any suggestions what to do next? I bought my computer with vista installed and presently have no idea where the windows disks are.
 
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Dec 20, 2011
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The Context Menu Repair did the job! Thank you very much. Now I can right click again.
 
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You found the culprit? Good work.:D

You can mark your thread "solved" using the button at the top of the page.

 
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I must be blind but I can't find anywhere on the top of the page where I can mark the thread solved. Please help clarify.
 
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