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windows explorer error (unknown)

Discussion in 'Earlier Versions of Windows' started by oo7silis, Dec 8, 2001.

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  1. oo7silis

    oo7silis Thread Starter

    Dec 8, 2001
    when i try to look at some folders in windows explorer
    >it sends a stream of icons down the window and into
    >the task bar. then tells me "explorer has caused an
    >error in (unknown)" explorer will now close...
    >this started to happen in my control panel as well.,
    >although i can see the directories in the windows
    >explorer, i can not see the icons in the control panel
    >on start up.!?!? it is when i try to veiw the
    >contents of the folder this happens! i did however d/l
    >mcafee virus scan and it found 4 files that were
    >infected. they were in the temporary internet folder
    >in windows.?! i think they were deleted, but i dont
    >know if the damage is still done or even if that is
    >the cause!?!?! thanks for your time and message me
    >back soon as possible
    > thanks
  2. TonyKlein

    TonyKlein Malware Specialist

    Aug 26, 2001

    I think you may well still be infected.
    If you download an antivirus while you're already infected, the results of a scan are probably not 100% reliable.

    Go to <A HREF="http://housecall.antivirus.com/">Trend Micro HouseCall </A>, and have your computer scanned on line.

    Also do this:

    Download Startup.log from this site: http://home.earthlink.net/~rmbox/Reticulated/Toys.html

    It generates a text file on your desktop that will list all the applications that start in the many places when you start Windows.
    We don't need to see StubPath.txt, just StartupLog.txt

    This may well help us further.

    Good luck,
  3. RandyG


    Jun 26, 2000
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