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windows explorer has encountered an error???

Discussion in 'Windows XP' started by AllanC, Apr 8, 2004.

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  1. AllanC

    AllanC Thread Starter

    Joined:
    Dec 9, 2003
    Messages:
    23
    please help. whenever I right click on a folder (copy or delete) i get windows explorer has encountered an error and needs to close, not sure why.
    have included hijack log, if that helps if more info required please let me know
    thanks in advance for any help

    Logfile of HijackThis v1.97.7
    Scan saved at 13:19:00, on 07/04/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\System32\MMTray.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\WINDOWS\VM_STI.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\INCRED~1\bin\ImApp.exe
    C:\Program Files\Shareaza\Shareaza.exe
    C:\Program Files\eMuleplus\eMule\emule.exe
    C:\Program Files\Terrapin FTP\ftp95.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Microsoft Office\Office10\FRONTPG.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Zips\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.co.uk/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [MMTray] MMTray.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [ElbyCheckElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security Professional\UrlLstCk.exe
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE ZECA USB Pc Camera
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downl...-a3de-373c3e5552fc/msSecAdv.cab?1069277186209
    O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://di.imgag.com/imgag/cp/install/AxCtp.cab
    O16 - DPF: {4169B5A0-9048-11D6-BDFF-00C0F024AF20} (ActiveXTester.TesterControl) - http://www.jasons-toolbox.com/BrowserSecurity/ActiveXTester/ActiveXTester.ocx
    O16 - DPF: {58172624-85DD-4482-9E64-02ADCA637E96} (shizmoo Class) - http://www.shizmoo.com/activex/web665.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37944.559224537
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab

    :)
     
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