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Windows Explorer has stopped working. Fault: MSVCR80.dll

Discussion in 'Windows 7' started by integra1, Nov 7, 2010.

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  1. integra1

    integra1 Thread Starter

    Nov 7, 2010
    Hello, every time my computer restarts a explorer.exe crashes. the fault module is msvcr80.dll. I've tried various things suggested on other websites like as running "sfc /scannnow" in the command prompt, doing a system restore and booting in safe mode.

    In safe mode. everything is OK. I ran Malwarebytes and turned out nothing. I disabled the startup processes and it still crashes.

    It seems to have started after I created an .mkv file from "mkvmerge." I uninstalled same problem, Reinstall same problem.

    The exact error is this:

    Problem Event Name: APPCRASH
    Application Name: Explorer.exe
    Application Version: 6.1.7600.16450
    Application Timestamp: 4aeba271
    Fault Module Name: MSVCR80.dll
    Fault Module Timestamp: 4a2752ff
    Exception Code: c0000005
    Exception Offset: 000153fe
    OS Version: 6.1.7600.
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Any help will be greatly appreciated.

    EDIT: I noticed that when I "Restart the program" in the error message and have the Task Manager opened, dllhost.exe appears then disappears. I know msvcr80.dll and dllhos.exe are part of the dynamic library.

    Even though I disabled the start ups, a SolidWorks programs still runs, sldShellExtServer.exe. When I end process and "Restart the program" it reappears.
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