windows explorer has stopped working

[nikhil_mittal_90]

Hi,


Laptop: compaq hp
OS: Windows Vista

I bought it in march.

I am also geting error "windows explorer has stopped working" followed by "windows explorer is restarting.." repeatedly...

I tried to do System Restore ,it is saying "System restore did not complete successfully. Your computer's system files and settings were not changed.

Details:

An unspecified error occured during System Restore."


I would really appreciate if you can please suggest me what should i do?i have lots of important files on my laptop.so suggest me ways instead of system restore nd also let me know the cause of this problem

 

[stod73]

This might help: http://windowshelp.microsoft.com/Windows/en-US/help/5c59f8c1-b0d1-4f1a-af55-74f3922f3f351033.mspx#EI

 

[Goku]

Welcome to TSG Nikhil

Firstly, I would like to know when you first got this problem. I mean to say did you install anything new like any software, driver, etc. before you first encountered this problem. Also, does Windows Explorer actually restart or do you get the Blue Screen of Death? Can you access the task manager? Answer these and I will get back to you. Good Luck.