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Windows Explorer has stopped working

Discussion in 'Windows 7' started by fce, Apr 17, 2010.

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  1. fce

    fce Thread Starter

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    I have Windows 7 x64 OS. Everytime I saw this error message "Windows has stopped working"

    I did SFC and chkdsk /f....still problem exist

    I got msconfig and disable all....still problem exist

    I did boot on safe mode....still problem exist

    The error that appears on event viewer are ntdll.exe, mmc.exe, explorer.exe

    Anymore thing I need to do?
     
  2. fce

    fce Thread Starter

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    bump....
     
  3. antech

    antech Banned

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    Corrupteed windows or Malware Problem.

    Follow the below instructions Carefully:
    1. Download HiJackThis from the link in my signature
    2. Run a Scan.
    3. Save a Logfile(On your Desktop)
    4. DO NOT FIX ANYTHING BY YOURSELF.
    (Fixing Anything Might cause Unwanted System Instability,BSOD's and Even Render your System Unusable)
    5.Copy and Paste all the contents
    6. Paste them in the reply Window
     
  4. antech

    antech Banned

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    Have you created a system repair disc or system rescue image??
    If yes try that
     
  5. antech

    antech Banned

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  6. fce

    fce Thread Starter

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    no.

    the computer is DELL, not sure if the CD that I have include the repair disc (?)
     
  7. fce

    fce Thread Starter

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  8. fce

    fce Thread Starter

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    will do sometimes...
     
  9. antech

    antech Banned

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    What do you mean by will do sometimes?
    Please post the log ASAP
     
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