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Windows Explorer - invalid page fault

Discussion in 'Earlier Versions of Windows' started by swifte, Dec 11, 2001.

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  1. swifte

    swifte Thread Starter

    Joined:
    May 17, 2000
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    When I attempt to open Windows Explorer, it sporadically gives an invalid page fault error message and fails to open. I must re-boot the computer. This happens anywhere from about every other time I try to get into Explorer to about every tenth time. If I ever open My Computer first, and then try to open Explorer, I get the invalid page fault virtually every time.

    Norton Anti-Virus recently detected and quarantined a backdoor Trojan virus related to explorer.exe. The virus is no longer present on the computer, but apparently the damage to Explorer still lingers. NAV caught this virus in a real-time scan, so I am surprised that any damage occurred.

    Any thoughts on how I can correct this annoying problem with Windows Explorer? Thanks!
     
  2. Trish-AA

    Trish-AA

    Joined:
    Nov 24, 2001
    Messages:
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    I'd try running SFC (Start/Run & type it in). See if anything comes up. Also run Scan Disk (standard)and see if any errors come up there.
     
  3. Rockn

    Rockn

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    21,334
    Were your virus definitions up to date at the time you ran the scan?
     
  4. swifte

    swifte Thread Starter

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    I'm not sure whether the virus definitions were current when the virus was caught, but I am almost certain that they were. (I'm replying from a different computer so can't check.)
     
  5. swifte

    swifte Thread Starter

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    I did run Scandisk and found no problems there.
     
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