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windows explorer problem

Discussion in 'Windows XP' started by MaGlC_MaN, Apr 9, 2004.

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  1. MaGlC_MaN

    MaGlC_MaN Thread Starter

    Joined:
    Oct 31, 2002
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    my windows explorer has been messing up a lot lately, and ive noticed that i can never get .wmv and such to work when someone sends me one. it's like windows media player pops up to play it then it gets an error and says that the error occurs here..
    C:\DOCUME~1\Trey\LOCALS~1\Temp\WER21.tmp.dir00\appcompat.txt

    sometimes an error will just happen when i'm browsing through a folder with media files..

    i have a Dell Dimension 8100 and i'm running windows xp professional

    thx for any help
     
  2. Pancake

    Pancake

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  3. rude

    rude

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    Sounds to me like a codec problem
     
  4. MaGlC_MaN

    MaGlC_MaN Thread Starter

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    thx pancake for the help but i couldn't get any of those to work for me. does anyone know anything else that might work?
     
  5. viperben1

    viperben1

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    all i would say is that if its a windows media player problem try uninstalling it in ad remove programs and reinstall it again from the microsoft site after downloading the full install file. dont use windows updates as this could have been your problem. this should solve it.

    the link to the download is
    http://www.microsoft.com/windows/windowsmedia/9series/player.aspx

    hope this works
     
  6. MaGlC_MaN

    MaGlC_MaN Thread Starter

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    i already have a ton of windows updates/hotfixes, i've been thinking about reinstalling them and seeing if that works. but the problem isn't just a windows media player problem. i read on another forum to try to make a new windows xp user profile and delete the current one so i tried that and when i tried to delete the profile the same error came up.

    when i go to uninstall windows media player, i don't see it on the add/remove programs. is there a certain window update/hotfix i should uninstall to do this?

    i also read that a system restore might work. i tried this twice and it said it was unable to do it both times. i don't know what's up with my computer, i really don't wanna format it.
     
  7. rude

    rude

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    Do you know what kind of files are causing the problems...avi,DivX or...? If you can find out the file type we will find the correct codec for you.Failing that,I have a pack that I could email to you that will enable you to view almost any movie file.
     
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