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Windows Explorer Restart Problem

Discussion in 'Windows Vista' started by 272620, May 29, 2007.

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  1. 272620

    272620 Thread Starter

    Joined:
    May 29, 2007
    Messages:
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    Hello,

    Recently, when I am using Windows Explorer to browse files, especially when creating/renaming folders it will crash. So, the popup appears and says "Windows Explorer has stopped working.", and then it restarts it. When Windows Explorer restarts, I get this small M icon in my taskbar. When I run my mouse over it, it disappears. Perhaps this is a virus? Anyways, I've attached a picture of my taskbar with the icon, in case it jogs anyones memory.

    Thanks!
     

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  2. GOTzMADsKILLz

    GOTzMADsKILLz

    Joined:
    Apr 18, 2002
    Messages:
    431
    That M is for McAfee (or McCrapee if you prefer). Sounds like if it shows up then disappears it might be corrupt or you may very well have a virus/spyware program that is causing McAfee to be disabled/crashing and crashing your Explorer as well. Have you tried downloading Ad-Aware and Spybot, updating and running those? Also if you have your McAfee CD you should try un-nstalling it under Control Panel > Add/Remove Programs and re-installing it with the CD. If you bought this PC and it is a Dell, HP, compaq or some such it may be a trial version that has gone belly up after it ran out. I recommend getting a good (or the best) AV: Kaspersky, install and run that.
     
  3. 272620

    272620 Thread Starter

    Joined:
    May 29, 2007
    Messages:
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    Okay, I'll follow those recommendations. If I have any more problems, I'll post them here.
    Thanks!
     
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