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Windows Explorer Runtime Error (not related to Internet Explorer)

Discussion in 'Windows XP' started by nagakumars, Sep 3, 2006.

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  1. nagakumars

    nagakumars Thread Starter

    Joined:
    Sep 3, 2006
    Messages:
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    Dear Tech guys,
    I badly need your support. Day before yesterday (01-Aug-06) night I upgraded the yahoo toolbar and used their norton anti spy to scan. Then I shut down the system and started to work the next day. Every thing is perfectly ok except for one thing. In Windows Explorer, on any folder or drive if I double click or open I get a crash. If I do explore then there is no problem.

    Below is the dialog that comes whenever we double click or open (for eg: on C:\ or any folder in the left side pane of the windows explorer. If I just keep expanding the + of the tree no problem, only on clicking the item to open the following error occurs.)

    Microsoft Visual C++ Runtime Library

    program: C:\Windows\Explorer.exe

    This Application has requested the Runtime to terminate it in an unusual way.
    Please contact the application's support team for more information.

    I am running on Windows XP SP 2. I dont have google toolbar. I have yahoo tool bar installed. I have tried uninstalling it and installing it again and other combinations as well.

    I have also tried sfc /scannow as well. It did not work.

    It doesnt look like any adware or spyware (yahoo's norton spyware had done a complete run and no problems in the system as reported by them).

    What should I do now to get back to normal operation of windows explorer.

    Thanks and Regards,
    Naga Kumar S
     

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  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
  3. nagakumars

    nagakumars Thread Starter

    Joined:
    Sep 3, 2006
    Messages:
    2
    Dear ozrom1e,
    I have now uninstalled the yahoo tool bar, installed google toolbar in, downloaded dotnetfx.exe (.NET 2.0 framework redist) and installed it. Restarted the machine and tried the windows explorer. The effect is still same, it still crashes if I try to open a drive or folder, but explore works fine as earlier.
    Whats the best next step would you suggest.
    Thanks and Regards,
    Naga Kumar S
     
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