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Windows Explorer Slow

Discussion in 'Windows Vista' started by asdfasdfasdfasdf, Jun 9, 2012.

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  1. asdfasdfasdfasdf

    asdfasdfasdfasdf Thread Starter

    Joined:
    Feb 13, 2008
    Messages:
    29
    Hello,

    I have a problem with Windows Explorer only, and I currently use Windows Vista as my OS (which has been great for many years until this recent problem). It's considerably slower than in the past as it would now take 5-15 seconds to open and close. Every other application that I run usually opens instantly fast. However, when I open and browse through Windows Explorer, the CPU load is as high as 30-40% when it loads. Interestingly, when Windows Explorer finishes loading, I can open up any application within the folder that I browsed to, and it would open up very fast and instant. Hence, the browsing of Windows Explorer is for some reason slow especially when I close it. Right now, I am surfing through the internet just fine, play Diablo 3 smoothly, or even run two games at once (surprisingly, running two games at the same time didn't take up my CPU usage very much at all). I have checked the following under the Processes in Task Manager, and every time I open, browse, and close Windows Explorer, it spikes to 30-40%. Everything else is close to 0. This problem did not appear until two or three weeks ago.

    I have tried many solutions that were commonly offered on the web. I have tried narrowing it down in the MSCONFIG, but none of the problems in the non-Microsoft Services appear to be the problem. I have also gone as far as uninstalling my ESET Smart Security, which is the protection that I have, but the slowness of Windows Explorer still persists. As of now, I have my ESET Smart Security installed again. I have also tried sfc/scannow, and after it scans and fixes the problems, Windows Explorer is still slow. However, I just tried sfc/verify, and it came up with a result stating "Windows Resource Protection found integrity violations." I really don't know what that means, but I can assure you that my Vista was bought and paid for, but it is OEM though (I really don't know if that makes any difference from a retail version).

    I have not tried reinstalling and the startup repair (apparently, I can't do a repair because I don't have enough space on my C Drive to do it). I will consider them as last if nothing else works. I used CCleaner to clean and delete files especially the files in temp. Admittedly, I have not tried to narrow down which Microsoft service could be the possible cause of the problem because it's very time consuming (there is over 100 Microsoft services on my list). The only Microsoft Service I unchecked was Windows Search. I unchecked Windows Search because it seemed to be a solution for some people when their Windows Explorer was slow, but as a result, everything is still problematic for me when I unchecked it. If you have any suggestions as to what other Microsoft services I should uncheck, I will gladly uncheck it and report back.

    In case you are wondering about my specs, it is 6GB of ram, and an i7 920 (an older edition).

    For now, I really don't know what's causing my Windows Explorer to be slow. For all I know, it could be the registry. At this point, I would try out probably anything to fix this problem. I hope that everything described will be of use as I would like to fix this problem (if actually possible) as soon as possible.

    Any help offered is greatly appreciated, and please excuse my grammar and tenses.

    To solve any troubles in the case that I am asked for the confirmation of my Memory RAM in order to confirm that it is installed onto my computer, here is the following posted below using the Crucial System Scanner:

    Memory:
    DDR3 PC3-12800, DDR3 PC3-10600, DDR3 PC3-8500

    Memory Type: DDR3 PC3-12800, DDR3 PC3-10600, DDR3 PC3-8500, DDR3 (non-ECC)
    Maximum Memory: 24GB
    Currently Installed Memory: 6GB
    Total Memory Slots: 6
    Available Memory Slots: 3

    Lastly, in the case that I am asked for a log of HiJackThis, here it is:


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 12:32:27 PM, on 6/9/2012
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal

    Running processes:
    C:\Program Files\ASUS\Six Engine\SixEngine.exe
    C:\Program Files (x86)\DAEMON Tools Pro\DTProAgent.exe
    C:\Program Files\ASUS\TurboV\TurboV.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Program Files (x86)\Windows Media Player\wmplayer.exe
    C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
    I:\HiJackThis\Trend Micro\HiJackThis\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylon.com/home?AF=15000
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O4 - HKLM\..\Run: [TurboV] "C:\Program Files\ASUS\TurboV\TurboV.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime Alternative\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
    O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
    O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTProAgent.exe"
    O4 - HKUS\S-1-5-21-3556386563-1846338750-716563248-1002\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'UpdatusUser')
    O4 - HKUS\S-1-5-21-3556386563-1846338750-716563248-1002\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'UpdatusUser')
    O4 - Startup: ViiKiiDesktopPlugin.lnk = C:\Program Files (x86)\ViiKiiDesktopPlugin\ViiKiiDesktopPlugin.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files (x86)\Ares\chatServer.exe
    O23 - Service: ASUS System Control Service (AsSysCtrlService) - Unknown owner - C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.00\AsSysCtrlService.exe
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Inkjet Printer/Scanner Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
    O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 10213 bytes
     
  2. captainron276

    captainron276 Ron

    Joined:
    Sep 11, 2010
    Messages:
    3,754
    Please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread.
    Also, if its a brand name system like an Acer,Dell or HP, please post the exact model of the system.
     
  3. asdfasdfasdfasdf

    asdfasdfasdfasdf Thread Starter

    Joined:
    Feb 13, 2008
    Messages:
    29
    As for the specs from using the TSG System Info tool, they are posted in the following:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista&#8482; Home Premium, Service Pack 2, 64 bit
    Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, Intel64 Family 6 Model 26 Stepping 4
    Processor Count: 4
    RAM: 6133 Mb
    Graphics Card: NVIDIA GeForce GTX 260, 896 Mb
    Hard Drives: C: Total - 57239 MB, Free - 1372 MB; D: Total - 238472 MB, Free - 922 MB; E: Total - 238464 MB, Free - 7312 MB; F: Total - 238464 MB, Free - 3340 MB; G: Total - 238464 MB, Free - 1339 MB; H: Total - 238472 MB, Free - 20867 MB; I: Total - 238464 MB, Free - 215031 MB;
    Motherboard: ASUSTeK Computer INC., P6T
    Antivirus: ESET Smart Security 5.2, Updated and Enabled

    My C drive at the moment has less space for no reason. Sometimes, I would have 20GB, 15GB or around 7GB. In the past, when I have had only 300mb to 500mb of space, Windows Explorer was still fast and instant. I don't think the lack of space for my OS drive is the problem, but at this point, I don't know anymore.

    Thank you for the response!
     
  4. captainron276

    captainron276 Ron

    Joined:
    Sep 11, 2010
    Messages:
    3,754
    Let me bump this for you :)
     
  5. shadow6224

    shadow6224

    Joined:
    Feb 12, 2011
    Messages:
    371
    Had you installed a new program right before your computer became slow?
     
  6. asdfasdfasdfasdf

    asdfasdfasdfasdf Thread Starter

    Joined:
    Feb 13, 2008
    Messages:
    29
    I'm not sure if this will help, but when I partitioned a new drive (which would happen to be the "I drive") that I bought on sale that day, all my drives including my OS and other drives became quite significantly slow. The new hardware I bought was a Green Caviar at 2.5TB. I partitioned a new drive at about 250GB (came out to 238464 MB in total) with the "G-Parted Live" program, which has worked great for me in the past without any problems. When I noticed how slow my Windows Explorer became on the same day that I partitioned a new drive, I tried to solve this problem by switching cables, but it was still slow. Then, I decided to just unplug the new drive from the motherboard and power supply. Unfortunately, the Windows Explorer was still slow. The "I drive" is a totally new hardware from the rest. Other than that, I have not installed any new programs except saving my projects in Microsoft Office (I have a project due soon). After unplugging my new hardware from my motherboard, the speed of Windows Explorer didn't improve still, so I decided to just rule out the possibility of my new hardware as the problem. It is possible that the problem may have begun before I partitioned a new drive, but I honestly can't confirm that. I apologize for being unable to confirm it. As of now, I have my new hard drive plugged and partitioned for use. Honestly, I really don't know anymore if the problem has to do with the new hard drive that I bought, but if you think so, any insights and resolutions are greatly welcome!
     
  7. asdfasdfasdfasdf

    asdfasdfasdfasdf Thread Starter

    Joined:
    Feb 13, 2008
    Messages:
    29
    Bumping this thread.
     
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