Windows Explorer / Windows ME

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tricky69

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Joined
Jan 23, 2005
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3
I have a Sony Vaio bought in 2001 (PCG-FX215) running Windows ME.

I recently downloaded a bunch of Microsoft updates (which may or may not be causing this problem).

Windows Explorer keeps repeatedly failing, which halts other operations (e.g. opening Internet Explorer 6.0 sp1)

I can kill Windows Explorer by CTRL-ALT-DEL, End Task, which then allows me to open other operations, but then Windows Explorer trys to re-start, and then re-fails, again and again.

I have run AdAware, SpySubtract, Norton Anti-Virus, CWShredder, and HijackThis (removing offending items I recognized from other threads).

All to no avail ... any ideas?
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Hi tricky69, Welcome to TSG!!

You should post your HJT log here so we can see if anything looks suspect.
 

tricky69

Thread Starter
Joined
Jan 23, 2005
Messages
3
Here it is. By the way I downloaded SpyBot Search & Destroy since previous post and found 24 nasties including CoolWWWSearch ... not sure why CW Shredder didn't get them earlier. They're gone now, but still the same problems.

Logfile of HijackThis v1.99.0
Scan saved at 5:36:57 PM, on 1/23/2005
Platform: Windows ME (Win 9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
D:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
C:\PROGRAM FILES\INTERMUTE\SPYSUBTRACT\SPYSUB.EXE
C:\PROGRAM FILES\LINKSYS\WIRELESS-G NOTEBOOK ADAPTOR\ODHOST.EXE
C:\PROGRAM FILES\LINKSYS\WIRELESS-G NOTEBOOK ADAPTOR\WPC54CFG.EXE
D:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQGALRY.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TEMP\TD_0003.DIR\HIJACKTHIS.EXE

R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.smh.com.au/
O2 – BHO: AcroIEH1prObj Class – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 – BHO: (no name) – {53707962-6F74-2D53-2644-206D7942484F} – C:\Program Files\SpyBot – Search & Destroy\SDHelper.dll
O3 – Toolbar: &Radio – {8E718888-423F-11D2-876E-00A0C9082467} – C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 – HKLM\..\Run: [SystemTray] SysTray.Exe
O4 – HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe
O4 – HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe
O4 – HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 – Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 – Startup: Wireless-G Notebook Adaptor Utility.lnk = C:\ Program Files\Linksys\Wireless-G Notebook Adaptor\Startup.exe
O4 – Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 – Startup: HP Image Zone Fast Start.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 – Startup: SpySubtract.lnk = C:\Program Files\Intermute\SpySubtract\SpySub.exe
O9 – Extra button: Related – {c95fe080-8f5d-11d2-a20b-00aa003c157a} – C:\WINDOWS\web\related.htm
O9 – Extra ‘Tools’ menuitem: Show &Related Links – {c95fe080-8f5d-11d2-a20b-00aa003c157a} – C:\WINDOWS\web\related.htm
O15 – Trusted IP range: 206.161.125.149
O15 – Trusted IP range: 206.161.125.149 (HKLM)
O16 – DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) – http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofup1d.cab
 

tricky69

Thread Starter
Joined
Jan 23, 2005
Messages
3
Thanks CyberTech, but two questions ...

(1) this is a .inf file ... is that right? I downloaded it but its just a text file.

(2) when you say "the entry is still there" what entry do you mean.

P.S. been away for a few days thus the delay in responding.
 
Joined
Jan 22, 2005
Messages
40
Do you have a firewall? If so, is Windows Explorer trying to access the Internet? This is a sure sign that you have malware on your computer.

It sure sounds like some other process is trying to use WE for something.
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
The file looks like a text file, right click on it and choose install.

Post another log after you install it and reboot.
 
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