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Windows has encountered an error and needs to restart

Discussion in 'Windows 7' started by markenyou, Aug 10, 2010.

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  1. markenyou

    markenyou Thread Starter

    Joined:
    Jan 27, 2009
    Messages:
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    I am on a laptop since i cannot get my desktop to go online. everytime i turn it on. it comes up with a message saying
    Windows has encountered an error and needs to restart. Please save your work.
    the only time it doesnt do that is when i unplug the ethernet cable from the router. i have scanned everything and every file.
    Nothing works. please help
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    6,224
    First step, try a System Restore ( Start button, All Programs, Accessories, System Tools, System Restore )
     
  3. markenyou

    markenyou Thread Starter

    Joined:
    Jan 27, 2009
    Messages:
    3
    Tried that wont work at all. It just keeps looping the same message. then it restarts in 1 min.
    btw it was actually Windows has encountered a critical error and will restart in 1 min. sorry about
    that
     
  4. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    6,224
    Try System Restore in Safe Mode. Press F8 repeatedly on boot to access Safe Mode.
     
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