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Windows Has recovered from an unexpected shutdown

Discussion in 'Windows Vista' started by aterhall, Jan 27, 2013.

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  1. aterhall

    aterhall Thread Starter

    Joined:
    Jul 14, 2012
    Messages:
    73
    I was online, and computer restarted out of nowhere and then got this message. I've read others posts on here and also the fixes.. I have one question. When you say check your device manager for ! or red X.. I'm not quite sure where to look for these....? do I just click all the + signs, or just the one for Disk Drives...? Thanks for any help..

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 94944C7C
    BCP3: C5F27AE0
    BCP4: 00000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini012613-01.dmp
    C:\Users\Andy\AppData\Local\Temp\WER-60559-0.sysdata.xml
    C:\Users\Andy\AppData\Local\Temp\WERA707.tmp.version.txt

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  2. captainron276

    captainron276

    Joined:
    Sep 11, 2010
    Messages:
    3,930
    First Name:
    Ron
    To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.

    Also, if its a brand name system like an Acer,Dell or HP, please post the exact model of the system.

    In your Search area, just put in Device manager and it should pop up for you, just click on it then.
     
  3. aterhall

    aterhall Thread Starter

    Joined:
    Jul 14, 2012
    Messages:
    73
    Dell Dimension E520
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
    Processor: Intel(R) Core(TM)2 CPU 4300 @ 1.80GHz, x64 Family 6 Model 15 Stepping 2
    Processor Count: 2
    RAM: 1021 Mb
    Graphics Card: NVIDIA GeForce 7300 GS, 256 Mb
    Hard Drives: C: Total - 228136 MB, Free - 114021 MB; D: Total - 10239 MB, Free - 6141 MB;
    Motherboard: Dell Inc., 0WG864
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     
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