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Windows IE Errors

Discussion in 'Windows XP' started by madrigaldeath, Jul 5, 2007.

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  1. madrigaldeath

    madrigaldeath Thread Starter

    Joined:
    Jul 5, 2007
    Messages:
    1
    Hello,

    This is my first post; and while i am no stranger to computer problems, I am completely stumped by this one. I'm working on my father's computer, and have been for several weeks; His computer is completely clogged up with more malicious downloads than i can find. Wildtangent, several toolbars, and a corrupt operating system all account for my problems. This error seems to be fairly common :The application failed to start because msvcrl.dll was not found. Re-installing the application may fix this problem. Internet explorer will not start. He uses a SBC Yahoo browser, which is awful to work with; no debugging or any support from windows with this browser.

    Hijack this:
    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 6:06:05 PM, on 7/5/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\ALCXMNTR.EXE
    C:\WINDOWS\LTMSG.exe
    C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    C:\Program Files\Common Files\AOL\1161916482\ee\AOLSoftware.exe
    C:\WINDOWS\System32\jwpyhijq.exe
    C:\Program Files\WildTangent\Apps\GameChannel.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\America Online 9.0a\aoltray.exe
    C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    c:\program files\common files\aol\1161916482\ee\aim6.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
    c:\program files\common files\aol\1161916482\ee\anotify.exe
    C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Documents and Settings\James H. Lestrange\Desktop\HiJackThis_v2.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vipvideoporn.com/ to ver... Are you at least 18 years old
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.clickmeplease.com/track/hood_hunter/001/index.html
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\companion\Installs\cpn1\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\companion\Installs\cpn1\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {1FC80E00-41B0-4F74-BC16-2C83ED49CAC9} - C:\Program Files\Protection Tools\bpvol.dll (file missing)
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBarBHO.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\companion\Installs\cpn1\yt.dll
    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: Protection Bar - {F0993251-2512-4710-AF6E-0A13EA199D02} - C:\Program Files\Protection Tools\splug.dll (file missing)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
    O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1161916482\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
    O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
    O4 - HKLM\..\Run: [jwpyhijq.exe] C:\WINDOWS\System32\jwpyhijq.exe
    O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.6.2.15\PlaxoHelper.exe -a
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKLM\..\Policies\Explorer\Run: [user32.dll] C:\Program Files\Protection Tools\bpmon.exe
    O4 - HKLM\..\Policies\Explorer\Run: [rare] C:\Program Files\Protection Tools\smmain.exe
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
    O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll/CXTSEARCH.HTML
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?2cd202f1540341bdbe8cfc21bb420ae4
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?2cd202f1540341bdbe8cfc21bb420ae4
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\James H. Lestrange\Start Menu\Programs\IMVU\Run IMVU.lnk
    O15 - Trusted Zone: *.p0rt2.com
    O16 - DPF: Yahoo! Dots - http://download2.games.yahoo.com/games/clients/y/dtt1_x.cab
    O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/games/clients/y/fltt3_x.cab
    O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
    O16 - DPF: {2EB1E425-74DC-4DC0-A9E1-03A4C852E1F2} (CPlayFirstTriJinxControl Object) - http://download.games.yahoo.com/games/web_games/playfirst/trijinx/TriJinx.1.0.0.55.cab
    O16 - DPF: {4EC8E993-32C1-47F5-A07A-5B0574655AD4} (WXcom Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/controls/ysftcntr/ysftcntr_current.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by22fd.bay22.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
    O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
    O16 - DPF: {ABB660B6-6694-407B-950A-EDBA5A159722} (DVCDownloadControl) - http://download.games.yahoo.com/games/web_games/sony/davinci/DVCDownloadControl.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab55579.cab
    O16 - DPF: {BE319D04-18BD-4B34-AECC-EE7CB610FCA9} (BewitchedGameClass Control) - http://download.games.yahoo.com/games/web_games/sony/bewitched/main.cab
    O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
    O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.games.yahoo.com/games/web_games/gamehouse/frenzy/SproutLauncher.cab
    O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://download.games.yahoo.com/games/web_games/tikgames/goldfever/goldfever.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v6.cab
    O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} (Playtime Games Launcher) - http://download.games.yahoo.com/games/web_games/playtime/mahjongescape/PTGameLauncher.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{10728CEF-7A06-4630-B4E1-9E7A465F2D66}: NameServer = 85.255.116.138,85.255.112.19
    O17 - HKLM\System\CCS\Services\Tcpip\..\{623B740C-E33F-41AF-8368-92BA5FF09975}: NameServer = 85.255.116.138,85.255.112.19
    O17 - HKLM\System\CCS\Services\Tcpip\..\{BA2AB463-5919-4669-A7F4-A397D431C3AB}: NameServer = 85.255.116.138,85.255.112.19
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.138 85.255.112.19
    O17 - HKLM\System\CS1\Services\Tcpip\..\{10728CEF-7A06-4630-B4E1-9E7A465F2D66}: NameServer = 85.255.116.138,85.255.112.19
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.138 85.255.112.19
    O20 - Winlogon Notify: rpcc - C:\WINDOWS\System32\rpcc.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: antiforeigner - {ede8bed5-92cf-4482-8f51-a01cd9b3ea37} - C:\WINDOWS\System32\egzcqg.dll (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

    --
    End of file - 13849 bytes

    Re-installing windows seems like it would be an impossibility, as he doesnt have a copy(his computer came preloaded without a recovery CD), and laptop recovery discs are specially suited to the specific computer. His unit is running sp1, as windows update gives several errors when i try to update and wont continue after installing an active x control. I know there is million pieces of garbage running; any ideas on where to start? thanks!

    [email protected]
     
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