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windows installer error

Discussion in 'Windows XP' started by jluva42, Jul 10, 2007.

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  1. jluva42

    jluva42 Thread Starter

    Joined:
    Jun 26, 2005
    Messages:
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    When I try to download any applicatio or updatye, I get an error syaing the windows installer could not be accessed. Windows is in safe mode or installer is not correctly installed. Not in safe mode and installer has never been a problem. Please advise
     
  2. tecknomage

    tecknomage

    Joined:
    Jun 21, 2007
    Messages:
    99
    When you say "update" are you talking Windows Update?

    If you are talking about applications & application updates, are you downloading the update (selecting [Save]) to your PC then running it? Or are you trying to run it directly (selecting [Run])?

    Try [Save] then run from your PC.
     
  3. jluva42

    jluva42 Thread Starter

    Joined:
    Jun 26, 2005
    Messages:
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    I am sorry I wasn't clear. I was trying to download some regular programs. Windows live messenger, etc. Thats when that error came up. Then I saw I needed a java update and when I clicked to update, same error popped up. Thanks for the fast reply, hopefully I was a little clearer.

    J
     
  4. tecknomage

    tecknomage

    Joined:
    Jun 21, 2007
    Messages:
    99
    Go to Control Panel (classic view) and see if you have the JAVA icon. You should have since it comes with WinXP SP2.

    Open the JAVA Control Panel (that's what the icon is), there should be an Update tab, select it. In the panel there is a [Update Now], use this to actually update.

    RECOMMEND Note on the Update panel there are options:
    • Check the Check for updates automatically box
    • Notify Me = set for Before installing
    • [Advanced] = set for Daily at a time of day you are online
     
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