windows installer error

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jluva42

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Joined
Jun 26, 2005
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28
When I try to download any applicatio or updatye, I get an error syaing the windows installer could not be accessed. Windows is in safe mode or installer is not correctly installed. Not in safe mode and installer has never been a problem. Please advise
 
Joined
Jun 21, 2007
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When you say "update" are you talking Windows Update?

If you are talking about applications & application updates, are you downloading the update (selecting [Save]) to your PC then running it? Or are you trying to run it directly (selecting [Run])?

Try [Save] then run from your PC.
 

jluva42

Thread Starter
Joined
Jun 26, 2005
Messages
28
I am sorry I wasn't clear. I was trying to download some regular programs. Windows live messenger, etc. Thats when that error came up. Then I saw I needed a java update and when I clicked to update, same error popped up. Thanks for the fast reply, hopefully I was a little clearer.

J
 
Joined
Jun 21, 2007
Messages
99
Go to Control Panel (classic view) and see if you have the JAVA icon. You should have since it comes with WinXP SP2.

Open the JAVA Control Panel (that's what the icon is), there should be an Update tab, select it. In the panel there is a [Update Now], use this to actually update.

RECOMMEND Note on the Update panel there are options:
  • Check the Check for updates automatically box
  • Notify Me = set for Before installing
  • [Advanced] = set for Daily at a time of day you are online
 
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