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WINDOWS INSTALLER keeps popping up,creating install/uninstall problems-WORKnHARdHELP!

Discussion in 'Windows 7' started by hunterwhitman84, May 15, 2013.

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  1. hunterwhitman84

    hunterwhitman84 Thread Starter

    Joined:
    May 14, 2013
    Messages:
    4
    Okay first off I am really going to try to explain the best I can without dragging it out, I can't lose you out there! You're my only hope!

    The problem that has been resolved partially I am fixing to describe what has been going on atleast 2 yrs.:(
    I have a Sony Vaio, 64 bit, windows 7 laptop. Pretty much as soon as I purchased it I started installing software( specifically: Microsoft Works Suit 2006 which was way too old and not at all compatible), soon after the Windows installer box pops up saying preparing to install, or asking me to put in removable media atleast 20-50 times a day, plus I cant install or unistall ANYTHING- HUGE PAIN....I actually got to the bottom of that today with YOUR help, I uninstalled Microsoft Works Suite 2006, its dang Add-In, and some Digital Image Pro.
    So all this stuff is gone there is NO traces anywhere, not in the registry, no where!! I CHECKED.
    I restarted the pc and unfortunately The Windows Installer dialog box flicks on the screen 2 or 3 times so quickly I can't make out what its saying, so I re-boot, installer box still pops up it's real quick and does it 3 or 4 times. As far as whether the installing and uninstalling is back to normal; I tried to uninstall 2 programs: 1 let me the other did NOT.

    Are there any updates or should I uninstall and reinstall. Idk what to do but I have been trying to fix this for so long that I cannot quit until it is fixed. Anyone that could help, please, you would be helping me greatly and I would very much appreciate it.
    THANKS!


    Also, when I do try to uninstall something and it fails it always displays this Windows Installer message: the window installer server cannot be accessed.
    This can occur if the Window Installer is not correctly installed.

    SIDE THOUGHT
    I got to thinking, trying the fix the installer, I went in to the command prompt and typed something by direction of someone which was suppose to be telling me how to fix it, it didn't fix it.. I just hope something like that wouldn't cause something like this to be the problem

    This is the cmd prompts that were entered:
    i tried sfc /scannow and it said that some of the files were corrupt and couldn't be fixed. try this it might work
    1. Click on "Start" and then click on "Run."
    2. Type "cmd" or "command" in the box and click on "OK."
    3. Type each of these commands and press "Enter" after every one:
    cd %windir%\system32
    ren msi.dll msi.old
    ren msiexec.exe msiexec.old
    ren msihnd.dll msihnd.old
    exit
    4. Type "exit" at the command prompt to close the Command utility.
    5. Restart your computer.
    6. Log on and open your
     
  2. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    Try the Auto Fix in this link: Windows Installer Auto Fix There are other things we can try if this does not work.

    Can't give much of a response to that question without knowing exactly what you entered at the command prompt.
     
  3. hunterwhitman84

    hunterwhitman84 Thread Starter

    Joined:
    May 14, 2013
    Messages:
    4

    I actually used Auto Fix to get rid of the add-in that was giving me so much trouble..it worked like a charm..the thing is I know there is a problem with the installing more so the uninstalling but at this point I don't have any specific programs that I need to do either to. But this is a handy tool so I will just keep it on deck if I do run into a problem. I guess what aggrevates me the most is the installer box still popping up.

    This is what I typed into the cmd
    i tried sfc /scannow and it said that some of the files were corrupt and couldn't be fixed. try this it might work
    1. Click on "Start" and then click on "Run."
    2. Type "cmd" or "command" in the box and click on "OK."
    3. Type each of these commands and press "Enter" after every one:
    cd %windir%\system32
    ren msi.dll msi.old
    ren msiexec.exe msiexec.old
    ren msihnd.dll msihnd.old
    exit
    4. Type "exit" at the command prompt to close the Command utility.
    5. Restart your computer.
    6. Log on and open your
     
  4. golddust

    golddust

    Joined:
    Jan 2, 2005
    Messages:
    2,239
    There is something weird going on with that Windows Installer. It was constantly breaking down in my Vista starting a little over a year after Windows 7 came out. Now it looks like it is happening again ( not on mine - at least not yet anyway) . Makes me wonder if Microsoft isn't sabotaging it through the updates so people will move on to their latest operating system.
     
  5. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    Golddust, your suggestion that Microsoft is causing this problem is ridiculous as it would be effecting every single user of Windows 7. Why would Micorosft provide an Auto Fix for the problem if they wanted to force people onto the next version of Windows by creating the issue.

    Hunterwhitman84, lets see what the System File Checker is finding as you may still have some defective files which we can replace manually, follow the instructions below. As the Installer box is still popping up run the Fix-it again and see if it cures the problem.

    Please also go Here and follow the instructions to run DDS, then Copy and Paste both the logs into your next reply. You need not run HJT or GMER. These logs will show us what is on your system and allow us to see what recent errors are taking place.



    • Click on Start and type cmd in the search box. Right click on cmd in the popup menu and select Run as Administrator.
    • Another box will open, at the Command Prompt, type sfc /scannow and press Enter. (Note the gap between the c and the /)
    • Let the check run to completion. DO NOT reboot the PC or close the cmd window.
    • Copy & Paste the following command at the Command Prompt and press Enter:

    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

    • This will place a file on your desktop called sfcdetails.txt which contains the results of the scan.
    • Copy and Paste the contents of the file into your next post.
     
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