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Windows installer kicks in on startup and causes Blue Screen Of Death, VPN Client

Discussion in 'Windows 7' started by Medusa129, Mar 1, 2010.

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  1. Medusa129

    Medusa129 Thread Starter

    Joined:
    Mar 1, 2010
    Messages:
    2
    Hello.

    My laptop is running Windows 7, 64 bit.

    Before this problem I had a VPN Client installed however it was not compatible with 64 bit versions of Windows.

    However, I checked on the website of our provider of VPN Clients and there was a new version which is Beta, it is said to be compatible.

    So, I downloaded this client, and attempted to install it. During the installation I was told I had to uninstall the old version, and then I received a Blue Screen of Death.

    Windows then restarted automatically, and during boot it tried to install the latest VPN Client again, with the same outcome (a crash).

    I have went into Safe mode, deleted everything from the %temp% folder then booted back into Normal mode but on boot the Windows installer still attempts to install the latest VPN.

    Where is it reading it from?

    Any ideas?

    FYI- http://support.ifb.net/temp/vpn/ , the right most entry is the version I attempted to install.

    Thanks,
    Andrew
     
  2. warrior19

    warrior19

    Joined:
    Oct 3, 2009
    Messages:
    984
    Try booting into Safe Mode again and do a START---ALL PROGRAMS---ACCESSORIES---System Tools---System Restore. Pick a date prior to the VPN client installs and restore via a reboot to that state hopefully. We use Shrewsoft's VPN Client at work and it is Windows 7 compliant.

    http://www.shrew.net/download/vpn Release 2.1.5!!

    Hope this helps!!
     
  3. Medusa129

    Medusa129 Thread Starter

    Joined:
    Mar 1, 2010
    Messages:
    2
    Thanks.

    That worked, however now that I am back in business I am still unable to remove the old version / install the new. I will try the link you gave me.

    Cheers
     
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