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windows installer not properly installed

Discussion in 'Windows Vista' started by Cathymacaw, Dec 25, 2012.

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  1. Cathymacaw

    Cathymacaw Thread Starter

    Joined:
    Dec 25, 2012
    Messages:
    9
    Does anyone know how to fix this?
    Ive tried everything I could find and still can not resolve it

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista™ Home Basic, Service Pack 2, 32 bit
    Processor: AMD Sempron(tm) SI-42, x64 Family 17 Model 3 Stepping 1
    Processor Count: 1
    RAM: 2813 Mb
    Graphics Card: NVIDIA GeForce 8200M G, 256 Mb
    Hard Drives: C: Total - 142016 MB, Free - 73043 MB; D: Total - 10605 MB, Free - 1819 MB;
    Motherboard: Wistron, 303C
    Antivirus: Norton 360, Updated and Enabled
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Press the Windows key + R to open a Run box.

    Paste the following command:

    regedit /e C:\look.txt "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer"

    Press Enter.

    You won't notice anything. However, it will have created a report on your C drive named look. Attach that file to your next reply.
     
  3. Cathymacaw

    Cathymacaw Thread Starter

    Joined:
    Dec 25, 2012
    Messages:
    9
    I did what you said...I am not seeing anything named Look...Can you narrow down where I would find it?

    Thx
    Cathy
     
  4. Cathymacaw

    Cathymacaw Thread Starter

    Joined:
    Dec 25, 2012
    Messages:
    9
    is this what you were asking for?

    11/13/2012 07:02:37|silentscan
    11/13/2012 07:02:39|[Registration details]
    Key:
    Registered:False
    DaysLeft:365
    InstallDays:0
    Expired:False
    11/13/2012 07:07:55|1
    11/13/2012 07:07:55|11/10/2012 3:50:12 PM
    11/13/2012 07:07:55|1
    11/13/2012 07:07:55|11/12/2012 11:15:17 AM
    11/13/2012 07:09:17|frmMain|oScanEngine_oShowScanInitializedEvent()|1
    11/13/2012 07:09:19|- DeserializeData after calling pending finailzerCookies
    11/13/2012 07:09:22|- DeserializeData after calling pending finailzerFilePaths
    11/13/2012 07:09:22|- DeserializeData after calling pending finailzerFolders
    11/13/2012 07:09:25|- DeserializeData after calling pending finailzerMd5
    11/13/2012 07:09:27|- DeserializeData after calling pending finailzerFileSignature
    11/13/2012 07:09:27|- DeserializeData after calling pending finailzerDigSign
    11/13/2012 07:09:27|- DeserializeData after calling pending finailzerSetupSign
    11/13/2012 07:09:27|- DeserializeData after calling pending finailzerStrSetupSign
    11/13/2012 07:09:28|GetProcessModules|Access is denied
    For :audiodg
    11/13/2012 07:09:31|GetProcessModules|Access is denied
    For :System
    11/13/2012 07:09:31|GetProcessModules|Access is denied
    For :Idle
    11/13/2012 07:09:57|- DeserializeData after calling pending finailzerRegistry
    11/13/2012 07:10:58|- DeserializeData after calling pending finailzerFilePaths
    11/13/2012 07:10:58|- DeserializeData after calling pending finailzerFolders
    11/13/2012 07:11:00|- DeserializeData after calling pending finailzerMd5
    11/13/2012 07:11:02|- DeserializeData after calling pending finailzerFileSignature
    11/13/2012 07:11:02|- DeserializeData after calling pending finailzerDigSign
    11/13/2012 07:11:02|- DeserializeData after calling pending finailzerSetupSign
    11/13/2012 07:11:02|- DeserializeData after calling pending finailzerStrSetupSign
    11/13/2012 07:29:22|ScanFileSystem()|UnauthorizedAccessException|Access to the path 'C:\Windows\system32\LogFiles\WMI\RtBackup' is denied.
    11/13/2012 07:29:22|ScanFileSystem()|Access to the path 'C:\Windows\system32\LogFiles\WMI\RtBackup' is denied.
    11/13/2012 07:30:24|update arm
    11/13/2012 07:30:24|ScanEngine.Core.cScanSettings|GetTotalCleanItemsCountARM()UInt32.TryParse|Unable to get value
    11/13/2012 07:30:24|delete last scan log
    11/13/2012 07:30:24|deleted last scan log
    11/13/2012 07:30:36|ucStartupManager|ScanObjects()|error:Object reference not set to an instance of an object.
    11/13/2012 07:30:42|- DeserializeData after calling pending finailzerFilePaths
    11/13/2012 07:30:42|- DeserializeData after calling pending finailzerFolders
    11/13/2012 07:30:46|- DeserializeData after calling pending finailzerMd5
    11/13/2012 07:30:49|- DeserializeData after calling pending finailzerFileSignature
    11/13/2012 07:30:49|- DeserializeData after calling pending finailzerDigSign
    11/13/2012 07:30:49|- DeserializeData after calling pending finailzerSetupSign
    11/13/2012 07:30:49|- DeserializeData after calling pending finailzerStrSetupSign
    11/13/2012 07:31:15|ScanEngine.Core.cServiceManager|GatherInfoFromWebService()|Error fetching data from web service :An exception occurred during the operation, making the result invalid. Check InnerException for exception details.
    11/13/2012 10:39:15|autolaunch
    11/13/2012 10:39:19|[Registration details]
    Key:
    Registered:False
    DaysLeft:365
    InstallDays:0
    Expired:False
    11/13/2012 10:46:12|last scan log path c:\users\premme\appdata\roaming\systweak\advanced system protector\logs\log_13-11-12_07-30-20.xml exists True
    11/13/2012 10:46:15|single insctance pbscanresults
    11/14/2012 02:41:14|1
    11/14/2012 02:41:14|2012-11-14 00:00:00
    11/14/2012 08:50:31|autolaunch
    11/14/2012 08:50:58|[Registration details]
    Key:
    Registered:False
    DaysLeft:364
    InstallDays:1
    Expired:False
    11/14/2012 10:24:57|autolaunch
    11/14/2012 10:25:13|[Registration details]
    Key:
    Registered:False
    DaysLeft:364
    InstallDays:1
    Expired:False
    11/15/2012 03:42:59|autolaunch
    11/15/2012 03:43:13|[Registration details]
    Key:
    Registered:False
    DaysLeft:363
    InstallDays:2
    Expired:False
    11/16/2012 07:44:59|1
    11/16/2012 07:44:59|11/16/2012 5:39:51 PM
    11/16/2012 08:42:49|autolaunch
    11/16/2012 08:42:55|[Registration details]
    Key:
    Registered:False
    DaysLeft:362
    InstallDays:3
    Expired:False
    11/16/2012 08:48:17|autolaunch
    11/16/2012 08:48:22|[Registration details]
    Key:
    Registered:False
    DaysLeft:362
    InstallDays:3
    Expired:False
    11/17/2012 04:50:51|1
    11/17/2012 04:50:51|11/17/2012 11:11:03 AM
    11/17/2012 08:50:50|1
    11/17/2012 08:50:50|11/17/2012 5:52:19 PM
    11/17/2012 04:20:54|autolaunch
    11/17/2012 04:21:06|[Registration details]
    Key:
    Registered:False
    DaysLeft:361
    InstallDays:4
    Expired:False
    11/19/2012 04:23:56|1
    11/19/2012 04:23:56|11/19/2012 12:06:28 PM
    11/19/2012 08:23:51|1
    11/19/2012 08:23:51|11/19/2012 5:33:38 PM
    11/20/2012 04:23:51|1
    11/20/2012 04:23:51|11/20/2012 11:07:47 AM
    11/20/2012 08:23:51|1
    11/20/2012 08:23:51|11/20/2012 6:23:47 PM
    11/20/2012 07:07:14|autolaunch
    11/20/2012 07:07:18|[Registration details]
    Key:
    Registered:False
    DaysLeft:358
    InstallDays:7
    Expired:False
    11/21/2012 03:10:25|1
    11/21/2012 03:10:25|11/21/2012 10:44:07 AM
    11/21/2012 10:46:17|autolaunch
    11/21/2012 10:46:24|[Registration details]
    Key:
    Registered:False
    DaysLeft:357
    InstallDays:8
    Expired:False
    11/22/2012 06:49:07|1
    11/22/2012 06:49:07|11/22/2012 1:44:35 PM
    11/22/2012 10:49:04|1
    11/22/2012 10:49:04|11/22/2012 6:19:29 PM
    11/23/2012 06:49:08|1
    11/23/2012 06:49:08|11/23/2012 1:19:33 PM
    11/23/2012 08:32:08|autolaunch
    11/23/2012 08:32:10|[Registration details]
    Key:
    Registered:False
    DaysLeft:355
    InstallDays:10
    Expired:False
    11/25/2012 06:18:13|autolaunch
    11/25/2012 06:18:18|[Registration details]
    Key:
    Registered:False
    DaysLeft:353
    InstallDays:12
    Expired:False
    11/25/2012 06:20:27|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1144
    The remote name could not be resolved: 'updates3.systweak.com'
    11/26/2012 02:21:04|1
    11/26/2012 02:21:04|11/26/2012 11:41:38 AM
    11/26/2012 10:20:58|1
    11/26/2012 10:20:58|11/26/2012 5:38:55 PM
    11/26/2012 06:17:35|autolaunch
    11/26/2012 06:17:40|[Registration details]
    Key:
    Registered:False
    DaysLeft:352
    InstallDays:13
    Expired:False
    11/27/2012 10:20:41|1
    11/27/2012 10:20:41|11/27/2012 5:31:57 PM
    11/28/2012 10:20:51|1
    11/28/2012 10:20:51|11/28/2012 5:51:55 PM
    11/29/2012 10:20:32|1
    11/29/2012 10:20:32|11/29/2012 6:05:54 PM
    11/29/2012 09:19:42|autolaunch
    11/29/2012 09:19:53|[Registration details]
    Key:
    Registered:False
    DaysLeft:349
    InstallDays:16
    Expired:False
    11/30/2012 09:22:53|1
    11/30/2012 09:22:53|11/30/2012 5:45:06 PM
    11/30/2012 08:44:10|autolaunch
    11/30/2012 08:44:12|[Registration details]
    Key:
    Registered:False
    DaysLeft:348
    InstallDays:17
    Expired:False
    12/01/2012 09:20:02|autolaunch
    12/01/2012 09:20:05|[Registration details]
    Key:
    Registered:False
    DaysLeft:347
    InstallDays:18
    Expired:False
    12/02/2012 08:37:00|autolaunch
    12/02/2012 08:37:03|[Registration details]
    Key:
    Registered:False
    DaysLeft:346
    InstallDays:19
    Expired:False
    12/03/2012 04:39:43|1
    12/03/2012 04:39:43|12/3/2012 11:21:57 AM
    12/03/2012 08:39:42|1
    12/03/2012 08:39:42|12/3/2012 5:50:02 PM
    12/03/2012 05:35:12|autolaunch
    12/03/2012 05:35:24|[Registration details]
    Key:
    Registered:False
    DaysLeft:345
    InstallDays:20
    Expired:False
    12/03/2012 05:38:10|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1152
    Unable to connect to the remote server
    12/04/2012 05:38:01|1
    12/04/2012 05:38:01|12/4/2012 1:15:20 PM
    12/04/2012 09:38:01|1
    12/04/2012 09:38:01|12/4/2012 5:58:46 PM
    12/04/2012 05:38:17|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1154
    Unable to connect to the remote server
    12/05/2012 05:38:04|1
    12/05/2012 05:38:04|12/5/2012 12:59:19 PM
    12/05/2012 09:38:03|1
    12/05/2012 09:38:03|12/5/2012 5:49:48 PM
    12/05/2012 01:37:58|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1156
    Unable to connect to the remote server
    12/05/2012 08:12:00|autolaunch
    12/05/2012 08:12:04|[Registration details]
    Key:
    Registered:False
    DaysLeft:343
    InstallDays:22
    Expired:False
    12/06/2012 12:14:53|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1156
    The remote name could not be resolved: 'updates3.systweak.com'
    12/06/2012 12:14:53|DownloadWebPage()| Url: http://updates4.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1156
    The remote name could not be resolved: 'updates4.systweak.com'
    12/06/2012 08:14:51|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1156
    Unable to connect to the remote server
    12/06/2012 08:14:59|1
    12/06/2012 08:14:59|12/6/2012 1:38:16 PM
    12/06/2012 08:15:01|1
    12/06/2012 08:15:01|12/6/2012 5:48:10 PM
    12/06/2012 03:06:28|autolaunch
    12/06/2012 03:06:33|[Registration details]
    Key:
    Registered:False
    DaysLeft:342
    InstallDays:23
    Expired:False
    12/07/2012 03:09:39|1
    12/07/2012 03:09:39|12/7/2012 11:43:05 AM
    12/07/2012 07:09:36|1
    12/07/2012 07:09:36|12/7/2012 5:42:06 PM
    12/07/2012 09:28:20|autolaunch
    12/07/2012 09:28:22|[Registration details]
    Key:
    Registered:False
    DaysLeft:341
    InstallDays:24
    Expired:False
    12/08/2012 07:33:51|autolaunch
    12/08/2012 07:33:57|[Registration details]
    Key:
    Registered:False
    DaysLeft:340
    InstallDays:25
    Expired:False
    12/08/2012 07:36:39|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1160
    Unable to connect to the remote server
    12/09/2012 07:16:45|autolaunch
    12/09/2012 07:16:53|[Registration details]
    Key:
    Registered:False
    DaysLeft:339
    InstallDays:26
    Expired:False
    12/10/2012 07:19:41|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1160
    Unable to connect to the remote server
    12/10/2012 07:19:47|1
    12/10/2012 07:19:47|12/10/2012 1:18:51 PM
    12/10/2012 11:19:41|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1161
    Unable to connect to the remote server
    12/10/2012 11:19:45|1
    12/10/2012 11:19:45|12/10/2012 5:55:49 PM
    12/10/2012 12:50:45|autolaunch
    12/10/2012 12:50:49|[Registration details]
    Key:
    Registered:False
    DaysLeft:338
    InstallDays:27
    Expired:False
    12/10/2012 12:52:52|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1162
    The remote name could not be resolved: 'updates3.systweak.com'
    12/10/2012 08:16:54|autolaunch
    12/10/2012 08:16:56|[Registration details]
    Key:
    Registered:False
    DaysLeft:338
    InstallDays:27
    Expired:False
    12/10/2012 09:14:13|autolaunch
    12/10/2012 09:14:20|[Registration details]
    Key:
    Registered:False
    DaysLeft:338
    InstallDays:27
    Expired:False
    12/10/2012 09:19:39|autolaunch
    12/10/2012 09:19:47|[Registration details]
    Key:
    Registered:False
    DaysLeft:338
    InstallDays:27
    Expired:False
    12/11/2012 05:22:35|1
    12/11/2012 05:22:35|12/11/2012 2:15:20 PM
    12/11/2012 09:22:36|1
    12/11/2012 09:22:36|12/11/2012 5:54:39 PM
    12/11/2012 05:53:35|autolaunch
    12/11/2012 05:53:45|[Registration details]
    Key:
    Registered:False
    DaysLeft:337
    InstallDays:28
    Expired:False
    12/11/2012 05:55:54|insertData(DeepScanPaths)|error:System.Data.SQLite.SQLiteException: Some kind of disk I/O error occurred
    disk I/O error
    at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
    at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
    at System.Data.SQLite.SQLiteDataReader.NextResult()
    at System.Data.SQLite.SQLiteDataReader..ctor(SQLiteCommand cmd, CommandBehavior behave)
    at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
    at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
    at ᝄ.ᜀ(String A_0, String[] A_1, Byte[] A_2, String[] A_3)
    12/12/2012 03:36:32|autolaunch
    12/12/2012 03:36:35|[Registration details]
    Key:
    Registered:False
    DaysLeft:336
    InstallDays:29
    Expired:False
    12/12/2012 03:37:09|1
    12/12/2012 03:37:09|12/12/2012 12:51:44 PM
    12/12/2012 07:37:05|1
    12/12/2012 07:37:05|12/12/2012 5:31:19 PM
    12/12/2012 08:34:21|autolaunch
    12/12/2012 08:34:24|[Registration details]
    Key:
    Registered:False
    DaysLeft:336
    InstallDays:29
    Expired:False
    12/13/2012 04:37:23|1
    12/13/2012 04:37:23|12/13/2012 1:37:05 PM
    12/13/2012 08:37:22|᜺|DonwloadFile()|error:Unable to connect to the remote server
    12/13/2012 05:23:48|autolaunch
    12/13/2012 05:24:07|[Registration details]
    Key:
    Registered:False
    DaysLeft:335
    InstallDays:30
    Expired:False
    12/13/2012 05:27:03|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1167
    Unable to connect to the remote server
    12/13/2012 05:27:16|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1167
    Unable to connect to the remote server
    12/13/2012 05:27:38|1
    12/13/2012 05:27:38|12/13/2012 6:10:03 PM
    12/13/2012 09:27:09|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1168
    Unable to connect to the remote server
    12/14/2012 01:27:08|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1168
    Unable to connect to the remote server
    12/14/2012 05:27:08|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1168
    Unable to connect to the remote server
    12/14/2012 05:27:12|1
    12/14/2012 05:27:12|12/14/2012 1:03:48 PM
    12/14/2012 09:27:08|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1169
    Unable to connect to the remote server
    12/14/2012 09:27:12|1
    12/14/2012 09:27:12|12/14/2012 5:29:02 PM
    12/14/2012 12:04:16|autolaunch
    12/14/2012 12:04:20|[Registration details]
    Key:
    Registered:False
    DaysLeft:334
    InstallDays:31
    Expired:False
    12/14/2012 12:07:42|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1170
    Unable to connect to the remote server
    12/14/2012 02:59:15|autolaunch
    12/14/2012 02:59:26|[Registration details]
    Key:
    Registered:False
    DaysLeft:334
    InstallDays:31
    Expired:False
    12/14/2012 03:09:01|autolaunch
    12/14/2012 03:09:13|[Registration details]
    Key:
    Registered:False
    DaysLeft:334
    InstallDays:31
    Expired:False
    12/14/2012 03:16:15|autolaunch
    12/14/2012 03:16:26|[Registration details]
    Key:
    Registered:False
    DaysLeft:334
    InstallDays:31
    Expired:False
    12/14/2012 09:07:15|autolaunch
    12/14/2012 09:07:24|[Registration details]
    Key:
    Registered:False
    DaysLeft:334
    InstallDays:31
    Expired:False
    12/14/2012 09:14:57|autolaunch
    12/14/2012 09:15:18|[Registration details]
    Key:
    Registered:False
    DaysLeft:334
    InstallDays:31
    Expired:False
    12/14/2012 09:18:35|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1170
    Unable to connect to the remote server
    12/15/2012 01:18:49|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1170
    Unable to connect to the remote server
    12/15/2012 07:50:26|autolaunch
    12/15/2012 07:50:30|[Registration details]
    Key:
    Registered:False
    DaysLeft:333
    InstallDays:32
    Expired:False
    12/16/2012 08:26:34|autolaunch
    12/16/2012 08:26:46|[Registration details]
    Key:
    Registered:False
    DaysLeft:332
    InstallDays:33
    Expired:False
    12/16/2012 08:34:14|autolaunch
    12/16/2012 08:34:32|[Registration details]
    Key:
    Registered:False
    DaysLeft:332
    InstallDays:33
    Expired:False
    12/17/2012 04:38:51|1
    12/17/2012 04:38:51|12/17/2012 1:39:09 PM
    12/17/2012 05:25:05|1
    12/17/2012 05:25:05|12/17/2012 5:43:21 PM
    12/18/2012 05:24:52|1
    12/18/2012 05:24:52|12/18/2012 1:44:22 PM
    12/18/2012 09:24:50|᜺|DonwloadFile()|error:Unable to connect to the remote server
    12/18/2012 10:26:20|autolaunch
    12/18/2012 10:26:34|[Registration details]
    Key:
    Registered:False
    DaysLeft:330
    InstallDays:35
    Expired:False
    12/18/2012 10:31:08|1
    12/18/2012 10:31:08|12/18/2012 5:45:48 PM
    12/18/2012 06:26:48|autolaunch
    12/18/2012 06:26:57|[Registration details]
    Key:
    Registered:False
    DaysLeft:330
    InstallDays:35
    Expired:False
    12/19/2012 06:31:53|1
    12/19/2012 06:31:53|12/19/2012 1:20:38 PM
    12/19/2012 10:32:11|1
    12/19/2012 10:32:11|12/19/2012 5:47:05 PM
    12/19/2012 11:55:43|autolaunch
    12/19/2012 11:55:57|[Registration details]
    Key:
    Registered:False
    DaysLeft:329
    InstallDays:36
    Expired:False
    12/19/2012 02:18:39|autolaunch
    12/19/2012 02:18:47|[Registration details]
    Key:
    Registered:False
    DaysLeft:329
    InstallDays:36
    Expired:False
    12/20/2012 04:45:39|1
    12/20/2012 04:45:39|12/20/2012 3:02:45 PM
    12/20/2012 08:14:12|autolaunch
    12/20/2012 08:14:29|[Registration details]
    Key:
    Registered:False
    DaysLeft:328
    InstallDays:37
    Expired:False
    12/20/2012 08:19:38|1
    12/20/2012 08:19:38|12/20/2012 6:08:50 PM
    12/20/2012 08:50:08|autolaunch
    12/20/2012 08:50:13|[Registration details]
    Key:
    Registered:False
    DaysLeft:328
    InstallDays:37
    Expired:False
    12/21/2012 04:21:53|autolaunch
    12/21/2012 04:22:08|[Registration details]
    Key:
    Registered:False
    DaysLeft:327
    InstallDays:38
    Expired:False
    12/21/2012 04:24:04|1
    12/21/2012 04:24:04|12/21/2012 1:45:14 PM
    12/21/2012 08:23:46|1
    12/21/2012 08:23:46|12/21/2012 5:23:15 PM
    12/22/2012 06:24:12|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1180
    Unable to connect to the remote server
    12/22/2012 08:23:23|autolaunch
    12/22/2012 08:23:32|[Registration details]
    Key:
    Registered:False
    DaysLeft:326
    InstallDays:39
    Expired:False
    12/22/2012 08:32:18|autolaunch
    12/22/2012 08:32:24|[Registration details]
    Key:
    Registered:False
    DaysLeft:326
    InstallDays:39
    Expired:False
    12/23/2012 12:36:29|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1180
    Unable to connect to the remote server
    12/23/2012 04:36:31|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1180
    Unable to connect to the remote server
    12/23/2012 06:22:45|autolaunch
    12/23/2012 06:23:03|[Registration details]
    Key:
    Registered:False
    DaysLeft:325
    InstallDays:40
    Expired:False
    12/23/2012 06:28:54|autolaunch
    12/23/2012 06:29:02|[Registration details]
    Key:
    Registered:False
    DaysLeft:325
    InstallDays:40
    Expired:False
    12/23/2012 10:32:37|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1180
    Unable to connect to the remote server
    12/24/2012 06:32:37|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1180
    Unable to connect to the remote server
    12/24/2012 06:32:49|1
    12/24/2012 06:32:49|12/24/2012 1:25:06 PM
    12/24/2012 10:32:34|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1181
    Unable to connect to the remote server
    12/24/2012 10:32:39|1
    12/24/2012 10:32:39|12/24/2012 6:12:07 PM
    12/24/2012 02:32:40|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1182
    Unable to connect to the remote server
    12/24/2012 06:32:34|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1182
    Unable to connect to the remote server
    12/24/2012 09:34:01|autolaunch
    12/24/2012 09:34:09|[Registration details]
    Key:
    Registered:False
    DaysLeft:324
    InstallDays:41
    Expired:False
    12/24/2012 09:38:12|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1182
    Unable to connect to the remote server
    12/25/2012 01:38:27|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1182
    Unable to connect to the remote server
    12/25/2012 07:49:20|autolaunch
    12/25/2012 07:49:30|[Registration details]
    Key:
    Registered:False
    DaysLeft:323
    InstallDays:42
    Expired:False
    12/25/2012 07:52:35|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1182
    Unable to connect to the remote server
    12/25/2012 11:52:47|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1182
    Unable to connect to the remote server
     
  5. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    No, that isn't what I was referring to.

    Look has to be on your C drive.
     
  6. Cathymacaw

    Cathymacaw Thread Starter

    Joined:
    Dec 25, 2012
    Messages:
    9
    I dont see it...or know how to find it
     
  7. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Click THIS.

    Next, in the File Download box that opens, click Save.

    Save the file to a location on your computer, like Desktop, for instance.

    Once saved to your computer, you can either double-click the file to have it merged to your registry, or you can right-click it and select Merge.

    You'll receive a prompt asking if you're sure you want to add the information to the registry. Answer Yes.

    Once you've successfully added the file to the registry, restart your computer and test the issue at hand.


    If the fix only opens as a text file (in Notepad), right-click the file (before opening it) and select Open With > Choose Program... Then, select the Registry Editor.

    If the Registry Editor is not in the list, browse to C:\WINDOWS and select regedit.
     
  8. Cathymacaw

    Cathymacaw Thread Starter

    Joined:
    Dec 25, 2012
    Messages:
    9
    Ok..tried that...found the regestry editor after a few tries...had 2 options there..regedit and regedit32
    I chose the first one...and that did not solve the issue..
     
  9. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Did the fix only open as a text file?

    If not, you only had to double-click on the .reg file. That automatically merges it to the registry. Then, you need to restart your computer.
     
  10. Cathymacaw

    Cathymacaw Thread Starter

    Joined:
    Dec 25, 2012
    Messages:
    9
    yes ..as a text file..
     
  11. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Did you restart the computer afterwards?
     
  12. Cathymacaw

    Cathymacaw Thread Starter

    Joined:
    Dec 25, 2012
    Messages:
    9
    yes...2 or 3 times
    any other ideas?
     
  13. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    I'm wondering if it actually merged to the registry. Did you get a prompt?
     
  14. Cathymacaw

    Cathymacaw Thread Starter

    Joined:
    Dec 25, 2012
    Messages:
    9
    it asked for permission...and I clicked allow...I also clicked the box telling my computer to use that to open this type of file from now on...I think that may have been a mistake...then all the items on my desk top sort of blinked one by one ...so I think something happened..
     
  15. Cathymacaw

    Cathymacaw Thread Starter

    Joined:
    Dec 25, 2012
    Messages:
    9
    but im still not able to install the program I need and Im still getting the same error message about windows installer
     
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