windows installer not properly installed

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Cathymacaw

Thread Starter
Joined
Dec 25, 2012
Messages
9
Does anyone know how to fix this?
Ive tried everything I could find and still can not resolve it

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Basic, Service Pack 2, 32 bit
Processor: AMD Sempron(tm) SI-42, x64 Family 17 Model 3 Stepping 1
Processor Count: 1
RAM: 2813 Mb
Graphics Card: NVIDIA GeForce 8200M G, 256 Mb
Hard Drives: C: Total - 142016 MB, Free - 73043 MB; D: Total - 10605 MB, Free - 1819 MB;
Motherboard: Wistron, 303C
Antivirus: Norton 360, Updated and Enabled
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
Press the Windows key + R to open a Run box.

Paste the following command:

regedit /e C:\look.txt "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer"

Press Enter.

You won't notice anything. However, it will have created a report on your C drive named look. Attach that file to your next reply.
 

Cathymacaw

Thread Starter
Joined
Dec 25, 2012
Messages
9
I did what you said...I am not seeing anything named Look...Can you narrow down where I would find it?

Thx
Cathy
 

Cathymacaw

Thread Starter
Joined
Dec 25, 2012
Messages
9
is this what you were asking for?

11/13/2012 07:02:37|silentscan
11/13/2012 07:02:39|[Registration details]
Key:
Registered:False
DaysLeft:365
InstallDays:0
Expired:False
11/13/2012 07:07:55|1
11/13/2012 07:07:55|11/10/2012 3:50:12 PM
11/13/2012 07:07:55|1
11/13/2012 07:07:55|11/12/2012 11:15:17 AM
11/13/2012 07:09:17|frmMain|oScanEngine_oShowScanInitializedEvent()|1
11/13/2012 07:09:19|- DeserializeData after calling pending finailzerCookies
11/13/2012 07:09:22|- DeserializeData after calling pending finailzerFilePaths
11/13/2012 07:09:22|- DeserializeData after calling pending finailzerFolders
11/13/2012 07:09:25|- DeserializeData after calling pending finailzerMd5
11/13/2012 07:09:27|- DeserializeData after calling pending finailzerFileSignature
11/13/2012 07:09:27|- DeserializeData after calling pending finailzerDigSign
11/13/2012 07:09:27|- DeserializeData after calling pending finailzerSetupSign
11/13/2012 07:09:27|- DeserializeData after calling pending finailzerStrSetupSign
11/13/2012 07:09:28|GetProcessModules|Access is denied
For :audiodg
11/13/2012 07:09:31|GetProcessModules|Access is denied
For :System
11/13/2012 07:09:31|GetProcessModules|Access is denied
For :Idle
11/13/2012 07:09:57|- DeserializeData after calling pending finailzerRegistry
11/13/2012 07:10:58|- DeserializeData after calling pending finailzerFilePaths
11/13/2012 07:10:58|- DeserializeData after calling pending finailzerFolders
11/13/2012 07:11:00|- DeserializeData after calling pending finailzerMd5
11/13/2012 07:11:02|- DeserializeData after calling pending finailzerFileSignature
11/13/2012 07:11:02|- DeserializeData after calling pending finailzerDigSign
11/13/2012 07:11:02|- DeserializeData after calling pending finailzerSetupSign
11/13/2012 07:11:02|- DeserializeData after calling pending finailzerStrSetupSign
11/13/2012 07:29:22|ScanFileSystem()|UnauthorizedAccessException|Access to the path 'C:\Windows\system32\LogFiles\WMI\RtBackup' is denied.
11/13/2012 07:29:22|ScanFileSystem()|Access to the path 'C:\Windows\system32\LogFiles\WMI\RtBackup' is denied.
11/13/2012 07:30:24|update arm
11/13/2012 07:30:24|ScanEngine.Core.cScanSettings|GetTotalCleanItemsCountARM()UInt32.TryParse|Unable to get value
11/13/2012 07:30:24|delete last scan log
11/13/2012 07:30:24|deleted last scan log
11/13/2012 07:30:36|ucStartupManager|ScanObjects()|error:Object reference not set to an instance of an object.
11/13/2012 07:30:42|- DeserializeData after calling pending finailzerFilePaths
11/13/2012 07:30:42|- DeserializeData after calling pending finailzerFolders
11/13/2012 07:30:46|- DeserializeData after calling pending finailzerMd5
11/13/2012 07:30:49|- DeserializeData after calling pending finailzerFileSignature
11/13/2012 07:30:49|- DeserializeData after calling pending finailzerDigSign
11/13/2012 07:30:49|- DeserializeData after calling pending finailzerSetupSign
11/13/2012 07:30:49|- DeserializeData after calling pending finailzerStrSetupSign
11/13/2012 07:31:15|ScanEngine.Core.cServiceManager|GatherInfoFromWebService()|Error fetching data from web service :An exception occurred during the operation, making the result invalid. Check InnerException for exception details.
11/13/2012 10:39:15|autolaunch
11/13/2012 10:39:19|[Registration details]
Key:
Registered:False
DaysLeft:365
InstallDays:0
Expired:False
11/13/2012 10:46:12|last scan log path c:\users\premme\appdata\roaming\systweak\advanced system protector\logs\log_13-11-12_07-30-20.xml exists True
11/13/2012 10:46:15|single insctance pbscanresults
11/14/2012 02:41:14|1
11/14/2012 02:41:14|2012-11-14 00:00:00
11/14/2012 08:50:31|autolaunch
11/14/2012 08:50:58|[Registration details]
Key:
Registered:False
DaysLeft:364
InstallDays:1
Expired:False
11/14/2012 10:24:57|autolaunch
11/14/2012 10:25:13|[Registration details]
Key:
Registered:False
DaysLeft:364
InstallDays:1
Expired:False
11/15/2012 03:42:59|autolaunch
11/15/2012 03:43:13|[Registration details]
Key:
Registered:False
DaysLeft:363
InstallDays:2
Expired:False
11/16/2012 07:44:59|1
11/16/2012 07:44:59|11/16/2012 5:39:51 PM
11/16/2012 08:42:49|autolaunch
11/16/2012 08:42:55|[Registration details]
Key:
Registered:False
DaysLeft:362
InstallDays:3
Expired:False
11/16/2012 08:48:17|autolaunch
11/16/2012 08:48:22|[Registration details]
Key:
Registered:False
DaysLeft:362
InstallDays:3
Expired:False
11/17/2012 04:50:51|1
11/17/2012 04:50:51|11/17/2012 11:11:03 AM
11/17/2012 08:50:50|1
11/17/2012 08:50:50|11/17/2012 5:52:19 PM
11/17/2012 04:20:54|autolaunch
11/17/2012 04:21:06|[Registration details]
Key:
Registered:False
DaysLeft:361
InstallDays:4
Expired:False
11/19/2012 04:23:56|1
11/19/2012 04:23:56|11/19/2012 12:06:28 PM
11/19/2012 08:23:51|1
11/19/2012 08:23:51|11/19/2012 5:33:38 PM
11/20/2012 04:23:51|1
11/20/2012 04:23:51|11/20/2012 11:07:47 AM
11/20/2012 08:23:51|1
11/20/2012 08:23:51|11/20/2012 6:23:47 PM
11/20/2012 07:07:14|autolaunch
11/20/2012 07:07:18|[Registration details]
Key:
Registered:False
DaysLeft:358
InstallDays:7
Expired:False
11/21/2012 03:10:25|1
11/21/2012 03:10:25|11/21/2012 10:44:07 AM
11/21/2012 10:46:17|autolaunch
11/21/2012 10:46:24|[Registration details]
Key:
Registered:False
DaysLeft:357
InstallDays:8
Expired:False
11/22/2012 06:49:07|1
11/22/2012 06:49:07|11/22/2012 1:44:35 PM
11/22/2012 10:49:04|1
11/22/2012 10:49:04|11/22/2012 6:19:29 PM
11/23/2012 06:49:08|1
11/23/2012 06:49:08|11/23/2012 1:19:33 PM
11/23/2012 08:32:08|autolaunch
11/23/2012 08:32:10|[Registration details]
Key:
Registered:False
DaysLeft:355
InstallDays:10
Expired:False
11/25/2012 06:18:13|autolaunch
11/25/2012 06:18:18|[Registration details]
Key:
Registered:False
DaysLeft:353
InstallDays:12
Expired:False
11/25/2012 06:20:27|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1144
The remote name could not be resolved: 'updates3.systweak.com'
11/26/2012 02:21:04|1
11/26/2012 02:21:04|11/26/2012 11:41:38 AM
11/26/2012 10:20:58|1
11/26/2012 10:20:58|11/26/2012 5:38:55 PM
11/26/2012 06:17:35|autolaunch
11/26/2012 06:17:40|[Registration details]
Key:
Registered:False
DaysLeft:352
InstallDays:13
Expired:False
11/27/2012 10:20:41|1
11/27/2012 10:20:41|11/27/2012 5:31:57 PM
11/28/2012 10:20:51|1
11/28/2012 10:20:51|11/28/2012 5:51:55 PM
11/29/2012 10:20:32|1
11/29/2012 10:20:32|11/29/2012 6:05:54 PM
11/29/2012 09:19:42|autolaunch
11/29/2012 09:19:53|[Registration details]
Key:
Registered:False
DaysLeft:349
InstallDays:16
Expired:False
11/30/2012 09:22:53|1
11/30/2012 09:22:53|11/30/2012 5:45:06 PM
11/30/2012 08:44:10|autolaunch
11/30/2012 08:44:12|[Registration details]
Key:
Registered:False
DaysLeft:348
InstallDays:17
Expired:False
12/01/2012 09:20:02|autolaunch
12/01/2012 09:20:05|[Registration details]
Key:
Registered:False
DaysLeft:347
InstallDays:18
Expired:False
12/02/2012 08:37:00|autolaunch
12/02/2012 08:37:03|[Registration details]
Key:
Registered:False
DaysLeft:346
InstallDays:19
Expired:False
12/03/2012 04:39:43|1
12/03/2012 04:39:43|12/3/2012 11:21:57 AM
12/03/2012 08:39:42|1
12/03/2012 08:39:42|12/3/2012 5:50:02 PM
12/03/2012 05:35:12|autolaunch
12/03/2012 05:35:24|[Registration details]
Key:
Registered:False
DaysLeft:345
InstallDays:20
Expired:False
12/03/2012 05:38:10|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1152
Unable to connect to the remote server
12/04/2012 05:38:01|1
12/04/2012 05:38:01|12/4/2012 1:15:20 PM
12/04/2012 09:38:01|1
12/04/2012 09:38:01|12/4/2012 5:58:46 PM
12/04/2012 05:38:17|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1154
Unable to connect to the remote server
12/05/2012 05:38:04|1
12/05/2012 05:38:04|12/5/2012 12:59:19 PM
12/05/2012 09:38:03|1
12/05/2012 09:38:03|12/5/2012 5:49:48 PM
12/05/2012 01:37:58|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1156
Unable to connect to the remote server
12/05/2012 08:12:00|autolaunch
12/05/2012 08:12:04|[Registration details]
Key:
Registered:False
DaysLeft:343
InstallDays:22
Expired:False
12/06/2012 12:14:53|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1156
The remote name could not be resolved: 'updates3.systweak.com'
12/06/2012 12:14:53|DownloadWebPage()| Url: http://updates4.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1156
The remote name could not be resolved: 'updates4.systweak.com'
12/06/2012 08:14:51|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1156
Unable to connect to the remote server
12/06/2012 08:14:59|1
12/06/2012 08:14:59|12/6/2012 1:38:16 PM
12/06/2012 08:15:01|1
12/06/2012 08:15:01|12/6/2012 5:48:10 PM
12/06/2012 03:06:28|autolaunch
12/06/2012 03:06:33|[Registration details]
Key:
Registered:False
DaysLeft:342
InstallDays:23
Expired:False
12/07/2012 03:09:39|1
12/07/2012 03:09:39|12/7/2012 11:43:05 AM
12/07/2012 07:09:36|1
12/07/2012 07:09:36|12/7/2012 5:42:06 PM
12/07/2012 09:28:20|autolaunch
12/07/2012 09:28:22|[Registration details]
Key:
Registered:False
DaysLeft:341
InstallDays:24
Expired:False
12/08/2012 07:33:51|autolaunch
12/08/2012 07:33:57|[Registration details]
Key:
Registered:False
DaysLeft:340
InstallDays:25
Expired:False
12/08/2012 07:36:39|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1160
Unable to connect to the remote server
12/09/2012 07:16:45|autolaunch
12/09/2012 07:16:53|[Registration details]
Key:
Registered:False
DaysLeft:339
InstallDays:26
Expired:False
12/10/2012 07:19:41|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1160
Unable to connect to the remote server
12/10/2012 07:19:47|1
12/10/2012 07:19:47|12/10/2012 1:18:51 PM
12/10/2012 11:19:41|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1161
Unable to connect to the remote server
12/10/2012 11:19:45|1
12/10/2012 11:19:45|12/10/2012 5:55:49 PM
12/10/2012 12:50:45|autolaunch
12/10/2012 12:50:49|[Registration details]
Key:
Registered:False
DaysLeft:338
InstallDays:27
Expired:False
12/10/2012 12:52:52|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1162
The remote name could not be resolved: 'updates3.systweak.com'
12/10/2012 08:16:54|autolaunch
12/10/2012 08:16:56|[Registration details]
Key:
Registered:False
DaysLeft:338
InstallDays:27
Expired:False
12/10/2012 09:14:13|autolaunch
12/10/2012 09:14:20|[Registration details]
Key:
Registered:False
DaysLeft:338
InstallDays:27
Expired:False
12/10/2012 09:19:39|autolaunch
12/10/2012 09:19:47|[Registration details]
Key:
Registered:False
DaysLeft:338
InstallDays:27
Expired:False
12/11/2012 05:22:35|1
12/11/2012 05:22:35|12/11/2012 2:15:20 PM
12/11/2012 09:22:36|1
12/11/2012 09:22:36|12/11/2012 5:54:39 PM
12/11/2012 05:53:35|autolaunch
12/11/2012 05:53:45|[Registration details]
Key:
Registered:False
DaysLeft:337
InstallDays:28
Expired:False
12/11/2012 05:55:54|insertData(DeepScanPaths)|error:System.Data.SQLite.SQLiteException: Some kind of disk I/O error occurred
disk I/O error
at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader..ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
at ᝄ.ᜀ(String A_0, String[] A_1, Byte[] A_2, String[] A_3)
12/12/2012 03:36:32|autolaunch
12/12/2012 03:36:35|[Registration details]
Key:
Registered:False
DaysLeft:336
InstallDays:29
Expired:False
12/12/2012 03:37:09|1
12/12/2012 03:37:09|12/12/2012 12:51:44 PM
12/12/2012 07:37:05|1
12/12/2012 07:37:05|12/12/2012 5:31:19 PM
12/12/2012 08:34:21|autolaunch
12/12/2012 08:34:24|[Registration details]
Key:
Registered:False
DaysLeft:336
InstallDays:29
Expired:False
12/13/2012 04:37:23|1
12/13/2012 04:37:23|12/13/2012 1:37:05 PM
12/13/2012 08:37:22|᜺|DonwloadFile()|error:Unable to connect to the remote server
12/13/2012 05:23:48|autolaunch
12/13/2012 05:24:07|[Registration details]
Key:
Registered:False
DaysLeft:335
InstallDays:30
Expired:False
12/13/2012 05:27:03|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1167
Unable to connect to the remote server
12/13/2012 05:27:16|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1167
Unable to connect to the remote server
12/13/2012 05:27:38|1
12/13/2012 05:27:38|12/13/2012 6:10:03 PM
12/13/2012 09:27:09|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1168
Unable to connect to the remote server
12/14/2012 01:27:08|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1168
Unable to connect to the remote server
12/14/2012 05:27:08|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1168
Unable to connect to the remote server
12/14/2012 05:27:12|1
12/14/2012 05:27:12|12/14/2012 1:03:48 PM
12/14/2012 09:27:08|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1169
Unable to connect to the remote server
12/14/2012 09:27:12|1
12/14/2012 09:27:12|12/14/2012 5:29:02 PM
12/14/2012 12:04:16|autolaunch
12/14/2012 12:04:20|[Registration details]
Key:
Registered:False
DaysLeft:334
InstallDays:31
Expired:False
12/14/2012 12:07:42|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1170
Unable to connect to the remote server
12/14/2012 02:59:15|autolaunch
12/14/2012 02:59:26|[Registration details]
Key:
Registered:False
DaysLeft:334
InstallDays:31
Expired:False
12/14/2012 03:09:01|autolaunch
12/14/2012 03:09:13|[Registration details]
Key:
Registered:False
DaysLeft:334
InstallDays:31
Expired:False
12/14/2012 03:16:15|autolaunch
12/14/2012 03:16:26|[Registration details]
Key:
Registered:False
DaysLeft:334
InstallDays:31
Expired:False
12/14/2012 09:07:15|autolaunch
12/14/2012 09:07:24|[Registration details]
Key:
Registered:False
DaysLeft:334
InstallDays:31
Expired:False
12/14/2012 09:14:57|autolaunch
12/14/2012 09:15:18|[Registration details]
Key:
Registered:False
DaysLeft:334
InstallDays:31
Expired:False
12/14/2012 09:18:35|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1170
Unable to connect to the remote server
12/15/2012 01:18:49|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1170
Unable to connect to the remote server
12/15/2012 07:50:26|autolaunch
12/15/2012 07:50:30|[Registration details]
Key:
Registered:False
DaysLeft:333
InstallDays:32
Expired:False
12/16/2012 08:26:34|autolaunch
12/16/2012 08:26:46|[Registration details]
Key:
Registered:False
DaysLeft:332
InstallDays:33
Expired:False
12/16/2012 08:34:14|autolaunch
12/16/2012 08:34:32|[Registration details]
Key:
Registered:False
DaysLeft:332
InstallDays:33
Expired:False
12/17/2012 04:38:51|1
12/17/2012 04:38:51|12/17/2012 1:39:09 PM
12/17/2012 05:25:05|1
12/17/2012 05:25:05|12/17/2012 5:43:21 PM
12/18/2012 05:24:52|1
12/18/2012 05:24:52|12/18/2012 1:44:22 PM
12/18/2012 09:24:50|᜺|DonwloadFile()|error:Unable to connect to the remote server
12/18/2012 10:26:20|autolaunch
12/18/2012 10:26:34|[Registration details]
Key:
Registered:False
DaysLeft:330
InstallDays:35
Expired:False
12/18/2012 10:31:08|1
12/18/2012 10:31:08|12/18/2012 5:45:48 PM
12/18/2012 06:26:48|autolaunch
12/18/2012 06:26:57|[Registration details]
Key:
Registered:False
DaysLeft:330
InstallDays:35
Expired:False
12/19/2012 06:31:53|1
12/19/2012 06:31:53|12/19/2012 1:20:38 PM
12/19/2012 10:32:11|1
12/19/2012 10:32:11|12/19/2012 5:47:05 PM
12/19/2012 11:55:43|autolaunch
12/19/2012 11:55:57|[Registration details]
Key:
Registered:False
DaysLeft:329
InstallDays:36
Expired:False
12/19/2012 02:18:39|autolaunch
12/19/2012 02:18:47|[Registration details]
Key:
Registered:False
DaysLeft:329
InstallDays:36
Expired:False
12/20/2012 04:45:39|1
12/20/2012 04:45:39|12/20/2012 3:02:45 PM
12/20/2012 08:14:12|autolaunch
12/20/2012 08:14:29|[Registration details]
Key:
Registered:False
DaysLeft:328
InstallDays:37
Expired:False
12/20/2012 08:19:38|1
12/20/2012 08:19:38|12/20/2012 6:08:50 PM
12/20/2012 08:50:08|autolaunch
12/20/2012 08:50:13|[Registration details]
Key:
Registered:False
DaysLeft:328
InstallDays:37
Expired:False
12/21/2012 04:21:53|autolaunch
12/21/2012 04:22:08|[Registration details]
Key:
Registered:False
DaysLeft:327
InstallDays:38
Expired:False
12/21/2012 04:24:04|1
12/21/2012 04:24:04|12/21/2012 1:45:14 PM
12/21/2012 08:23:46|1
12/21/2012 08:23:46|12/21/2012 5:23:15 PM
12/22/2012 06:24:12|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1180
Unable to connect to the remote server
12/22/2012 08:23:23|autolaunch
12/22/2012 08:23:32|[Registration details]
Key:
Registered:False
DaysLeft:326
InstallDays:39
Expired:False
12/22/2012 08:32:18|autolaunch
12/22/2012 08:32:24|[Registration details]
Key:
Registered:False
DaysLeft:326
InstallDays:39
Expired:False
12/23/2012 12:36:29|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1180
Unable to connect to the remote server
12/23/2012 04:36:31|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1180
Unable to connect to the remote server
12/23/2012 06:22:45|autolaunch
12/23/2012 06:23:03|[Registration details]
Key:
Registered:False
DaysLeft:325
InstallDays:40
Expired:False
12/23/2012 06:28:54|autolaunch
12/23/2012 06:29:02|[Registration details]
Key:
Registered:False
DaysLeft:325
InstallDays:40
Expired:False
12/23/2012 10:32:37|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1180
Unable to connect to the remote server
12/24/2012 06:32:37|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1180
Unable to connect to the remote server
12/24/2012 06:32:49|1
12/24/2012 06:32:49|12/24/2012 1:25:06 PM
12/24/2012 10:32:34|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1181
Unable to connect to the remote server
12/24/2012 10:32:39|1
12/24/2012 10:32:39|12/24/2012 6:12:07 PM
12/24/2012 02:32:40|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1182
Unable to connect to the remote server
12/24/2012 06:32:34|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1182
Unable to connect to the remote server
12/24/2012 09:34:01|autolaunch
12/24/2012 09:34:09|[Registration details]
Key:
Registered:False
DaysLeft:324
InstallDays:41
Expired:False
12/24/2012 09:38:12|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1182
Unable to connect to the remote server
12/25/2012 01:38:27|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1182
Unable to connect to the remote server
12/25/2012 07:49:20|autolaunch
12/25/2012 07:49:30|[Registration details]
Key:
Registered:False
DaysLeft:323
InstallDays:42
Expired:False
12/25/2012 07:52:35|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1182
Unable to connect to the remote server
12/25/2012 11:52:47|DownloadWebPage()| Url: http://updates3.systweak.com/aspslu...tionid=2.1.1000.10225&currentdbversionid=1182
Unable to connect to the remote server
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
No, that isn't what I was referring to.

Look has to be on your C drive.
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
Click THIS.

Next, in the File Download box that opens, click Save.

Save the file to a location on your computer, like Desktop, for instance.

Once saved to your computer, you can either double-click the file to have it merged to your registry, or you can right-click it and select Merge.

You'll receive a prompt asking if you're sure you want to add the information to the registry. Answer Yes.

Once you've successfully added the file to the registry, restart your computer and test the issue at hand.


If the fix only opens as a text file (in Notepad), right-click the file (before opening it) and select Open With > Choose Program... Then, select the Registry Editor.

If the Registry Editor is not in the list, browse to C:\WINDOWS and select regedit.
 

Cathymacaw

Thread Starter
Joined
Dec 25, 2012
Messages
9
Ok..tried that...found the regestry editor after a few tries...had 2 options there..regedit and regedit32
I chose the first one...and that did not solve the issue..
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
Did the fix only open as a text file?

If not, you only had to double-click on the .reg file. That automatically merges it to the registry. Then, you need to restart your computer.
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
I'm wondering if it actually merged to the registry. Did you get a prompt?
 

Cathymacaw

Thread Starter
Joined
Dec 25, 2012
Messages
9
it asked for permission...and I clicked allow...I also clicked the box telling my computer to use that to open this type of file from now on...I think that may have been a mistake...then all the items on my desk top sort of blinked one by one ...so I think something happened..
 

Cathymacaw

Thread Starter
Joined
Dec 25, 2012
Messages
9
but im still not able to install the program I need and Im still getting the same error message about windows installer
 
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