I am unable to add or remove programs from my computer. Everytime I try I receive a message stating windows installer is not working.I need to remove an older version of Java so that I can download a newer version to be able to work from home. I try starting the windows installer and I receive a message stating could not start windows installer on local computer. Error 1068 the dependency service or group failed to start. When I try removing java so that I can download updated one I receive error message; windows installer service could not be accessed. This can occur if you sre running windows in safe mode or the windows installers is not correctly installed. Please help. I also made sure the computer was not on safe mode. Any help would be greatly appreciated. Thanks in advance.