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Windows Installer problem

Discussion in 'Windows XP' started by b_bear, Oct 25, 2007.

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  1. b_bear

    b_bear Thread Starter

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    I've had this problem for awhile and I do not know how it came to be. I installed Windows Vista 64 at one point, but my wireless usb adapter didn't have any drivers for windows vista 64 so I reformatted my entire hd and reinstalled win xp home.

    anyway, the problem is I cannot install the new version of iTunes,openoffice, and Steam. There's probably more programs out there that I cannot install, so I really want to resolve this issue as it is very annoying. everytime I try to install any of these programs i get this message

    "The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."


    is there anything I can do? please help
     
  2. The_Oracle

    The_Oracle

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  3. b_bear

    b_bear Thread Starter

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  4. b_bear

    b_bear Thread Starter

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    Ok, I downloaded 3.1 anyway and installed to no avil.
    I'm still getting the message pop-up.
     
  5. The_Oracle

    The_Oracle

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  6. b_bear

    b_bear Thread Starter

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    I dunno what this means "This error message can occur if the name of the network share from which you are running Setup is more than 12 characters in length (13 characters or more). See MS KB294978 for details."

    and the link that it gives for says nothing can be found on the site.

    and i'm pretty sure it's not the other two. i disabled my av and it did nothing.
     
  7. b_bear

    b_bear Thread Starter

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    bumping this because the problem still hasn't been fixed.
     
  8. The_Oracle

    The_Oracle

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    the installer might be corrupt. did you delete the installer of the software you want to install from the folder windows\installer?
     
  9. b_bear

    b_bear Thread Starter

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    I have no idea where the folder "Windows Installer" is
     
  10. The_Oracle

    The_Oracle

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    and i thought you have read the article i posted in response #5

    inside the Windows folder ... delete any installer belonging to a failed installation.
     
  11. b_bear

    b_bear Thread Starter

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    yeah it said the windows installer folder on my hard disk, I dunno where that is. I even typed "windows installer" in search
     
  12. The_Oracle

    The_Oracle

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    start, run, type c:\windows\installer and click OK
     
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