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Windows installer runs when opening files

899 views 2 replies 2 participants last post by  wahdm7 
#1 ·
I'm trying to open previously well-used files (Smartboard presentations). Each time I click the icon, instead of the files opening as they used to, Windows installer begins then stops. Basically the files will not open because of this. I had a few registry problems recently, and I'm guessing there is something I should turn off or on, but any advice would be appreciated.
Thank you.
 
#3 ·
Thanks very much.
It gets as far as ' Preparing to install...' and gets no further. I can access the files (Smart notebook) if I go to Start, All Programs etc but it's time consuming and frustrating when I'm trying to open several different files for editing. I haven't used the clean up utility before - what would I remove? I need the program to open the files.
 
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