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windows installer service not accessed

Discussion in 'All Other Software' started by dimmie, Jan 20, 2004.

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  1. dimmie

    dimmie Thread Starter

    Jan 20, 2004
    :( trying to load new soft ware (roxio easy cd/dvd creater) to go with a dvd burner that i purchased and i get the message when i start to try and load the software off the roxio cd.

    " The windows installer service can not be accessed. this can occur if you are running windows on the safe mode, or if the windows installer is not correctly installed. contact your support personel for assistance"

    This does not happen with other soft ware that i have also try to load.... so i don't know if its windows or the roxio software, or what ...please help !!

    system notes: windows xp / pent.III/ 512 meg ram/ and a cd-rw in as the "d" drive.... master
    the new dvd burner is in as slave in the "E" drive and windows DOES recognize it
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