1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Windows Installer Service

Discussion in 'Windows Vista' started by nemco1, May 20, 2009.

Thread Status:
Not open for further replies.
Advertisement
  1. nemco1

    nemco1 Thread Starter

    Joined:
    Apr 15, 2009
    Messages:
    5
    When I attempt to uninstall a program, in this case itunes, I get the message "windows installer service could not be accessed". I have check the registry & it is runining. I am running vista64. Thanks in advance for your help.
     
  2. joeten

    joeten

    Joined:
    Jan 15, 2009
    Messages:
    3,852
  3. nemco1

    nemco1 Thread Starter

    Joined:
    Apr 15, 2009
    Messages:
    5
    [​IMG][​IMG][​IMG] First, that for the reply. When I wen to the link from helpdeskgeek, the suggested:
    "Another strange thing that can happen is the creation of a second msiexec file in your C:\Windows\system32 directory. By default, there should only be one msiexec.exe file in that directory, but sometimes another one gets created with no extension and a size of 0 KB.
    If that is the case, then you should rename the extra msiexec file with a .OLD extension. Once you rename it, then you can restart the Windows Installer service. Again, just go to Services and right click on Windows Installer and choose Restart."


    When I did a search for msiexec, I found 12 instances as follows:
    msiexec C:\WINDOWS\System32
    msiexec C:\WINDOWS\SysWOW64
    msiexec C:\WINDOWS\winsxs\amd64_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6000.20817_none_a43fa2755a702d2d
    msiexec C:\WINDOWS\winsxs\amd64_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.18000_none_a5a010503e7753db
    msiexec C:\WINDOWS\winsxs\amd64_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.22162_none_a5eace2757c3cdf9
    msiexec C:\WINDOWS\winsxs\x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6000.20817_none_482106f1a212bbf7
    msiexec C:\WINDOWS\winsxs\x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.18000_none_498174cc8619e2a5
    msiexec C:\WINDOWS\winsxs\x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.22162_none_49cc32a39f665cc3
    msiexec C:\WINDOWS\System32\en-US
    msiexec C:\WINDOWS\SysWOW64\en-US
    msiexec C:\WINDOWS\winsxs\amd64_microsoft-windows-i..xecutable.resources_31bf3856ad364e35_6.0.6000.16386_en-us_5288bab6bb6e4458
    msiexec C:\WINDOWS\winsxs\x86_microsoft-windows-i..xecutable.resources_31bf3856ad364e35_6.0.6000.16386_en-us_f66a1f330310d322


    Any suggestions?
     
  4. nemco1

    nemco1 Thread Starter

    Joined:
    Apr 15, 2009
    Messages:
    5
    First, thanks for the reply. When I went to the link from helpdeskgeek, they suggested:

    "Another strange thing that can happen is the creation of a second msiexec file in your C:\Windows\system32 directory. By default, there should only be one msiexec.exe file in that directory, but sometimes another one gets created with no extension and a size of 0 KB.
    If that is the case, then you should rename the extra msiexec file with a .OLD extension. Once you rename it, then you can restart the Windows Installer service. Again, just go to Services and right click on Windows Installer and choose Restart."

    When I did a search for msiexec, I found 12 instances as follows:

    msiexec C:\WINDOWS\System32
    msiexec C:\WINDOWS\SysWOW64
    msiexec C:\WINDOWS\winsxs\amd64_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6000.20817_none_a43fa2755a702d2d
    msiexec C:\WINDOWS\winsxs\amd64_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.18000_none_a5a010503e7753db
    msiexec C:\WINDOWS\winsxs\amd64_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.22162_none_a5eace2757c3cdf9
    msiexec C:\WINDOWS\winsxs\x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6000.20817_none_482106f1a212bbf7
    msiexec C:\WINDOWS\winsxs\x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.18000_none_498174cc8619e2a5
    msiexec C:\WINDOWS\winsxs\x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.22162_none_49cc32a39f665cc3
    msiexec C:\WINDOWS\System32\en-US
    msiexec C:\WINDOWS\SysWOW64\en-US
    msiexec C:\WINDOWS\winsxs\amd64_microsoft-windows-i..xecutable.resources_31bf3856ad364e35_6.0.6000.16386_en-us_5288bab6bb6e4458
    msiexec C:\WINDOWS\winsxs\x86_microsoft-windows-i..xecutable.resources_31bf3856ad364e35_6.0.6000.16386_en-us_f66a1f330310d322


    Any suggestions?
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/828720

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice