Windows is shutting down/and never does.

[VeriChipped]

Hi Guys,

My Win98/2nd has this knack for accusing me of not shutting down properly....but I do. I close every window, disconnect the internet, even wait a spell before start and shut down. Yet on more than one occassion I get the blue Screen stating "Windows is now shutting down" but never does. I called it in to my tech support, while I was under the wire for first year free tech support, and all the advice I got was just pull the plug.
There has to be a reason for this and how to avoid it , no? I've heard, rumored, that it might affect program files.
Please advise,
Thanks

VeriChipped

 

[steamwiz]

Hi VeriChipped

Since you have Win98 SE, you need to install the shutdown supplement.

http://www.microsoft.com/windows98/downloads/contents/wurecommended/s_wufeatured/win98se/

Also check this link - Problems Shutting Down Windows 98 Second Edition

http://support.microsoft.com/default.aspx?scid=KB;en-us;q238096


steam

 

[VeriChipped]

Sorry for the delay in responding to your thread; but, having read the second link, I'm indecisive in which direction to go. Whether the device manage for sound at closing or registry editing because the symptom I experience at closing windows is far and in between.
The part about some programs taking longer to close than others also has me thinking. So here I am indecisive. Can you make up mind

Thanks again
as always
VeriChipped

 

[steamwiz]

Let's take it one step at a time

disable fast shutdown

To disable fast shutdown, follow these steps:
Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information.
On the Tools menu, click System Configuration Utility.
On the General tab, click Advanced.
Click to select the Disable Fast Shutdown check box, click OK, and then click OK.
Click Yes when you are prompted to restart your computer.


If you have installed the patch - this may not be available as it is already addressed in the patch

Did you install the patch ?

This is an excellent link and you should find your problem by working through tis page

http://aumha.org/a/shutdown.php

let us know if you solve it or not

steam

 

[VeriChipped]

Hi Steam,

By Patch do you mean did I install the shutdown supplement @ http://www.microsoft.com/windows98/...atured/win98se/ . The answer is no. I was still contemplating which route to take because of it happening occasionally. In any case followed your steps came across everything but the "Disable Fast Shutdown check box". All the boxes I had too choose from where:

Disable System Rom Break Point
Diable Virtual HD RQ
EMM Exclude AOOO-FFFF
Force Campatibility Mode Access Disk
VGA 640X480X16
This was the only thing checked = VSE SDSI Double Buffering
Enable Startup Menu
Disable Scan DisDisk After Bad Shutdown
Limit Memory to 128 MB
Disable UDF File System
Enable Pentium FO(LockXchg) workaround.

But no Disable Fast shutdown box

Thanks
VeriChipped.

 

[Ethmer]

_
Try Start > Run > msconfig and under the General tab click on Advanced then check Disable fast shutdown.

 

[VeriChipped]

Still no "Disable Fast Shut Down" box to check there either, eyethere, Or?

 

[steamwiz]

If it was there it would be between :-

Limit Memory to 128 MB
Disable fast shutdown
Disable UDF File System

If it isn't there then forget it

Have a good read through the link I posted - this one

http://aumha.org/a/shutdown.php

Let us know what you are able to rule out - and if you don't solve it we'll try to think of something else

Ethmer
Your path to "disable fast shutdown" and mine go to exactly the same place
Your's is the quickest way
Mine was the Microsft way

steam

 

[VeriChipped]

Consider me a resolved case, can't predict when in fact it will hang on "Windows is now shutting down" again. My effort went all the way up to and haulted at step 5 (rename autoexec.bat to autoexec.tmp). If problem persists I shall continue remaining steps til resolved.

Thanks
Verichipped.