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Windows keeps restarting !

Discussion in 'Windows XP' started by werr, Oct 12, 2008.

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  1. werr

    werr Thread Starter

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    Today my computer went slow so i restarted it and from that point it kept doing the same thing: it starts, then the dialog where it asks u if to start normal or safe mode (but keyboard doesnt work) then after the 28sec it tries to load windows, but a blue screen is shown and then restart again. I put the reinstalation CD but when i get to the "To boot from CD press any key" i cant becouse keyboard is not working. Any ideas what can it be or how to fix it?
    Thanks!

    pp: its XP home premium edition
     
  2. werr

    werr Thread Starter

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    bump

    edit: sry for not beeing patient AcaCandy, i just wanted to make it work before... nevermind now thanks for looking into it
     
  3. ~Candy~

    ~Candy~ Retired Administrator

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    Hi and welcome. This isn't live technical support. You need to have patience.

    You've emailed me and it now looks like you are private messaging someone.
     
  4. TheOutcaste

    TheOutcaste

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    Is this a wireless keyboard? You may need to use a wired USB or PS/2 keyboard. Some systems seem to ignore wireless devices until Windows loads.

    There may be a BIOS setting for Enable Legacy USB Support that needs to be enabled (or possibly disabled) to see the device as well, which may require a PS/2 keyboard to be able to access the BIOS and set that.

    HTH

    Jerry
     
  5. werr

    werr Thread Starter

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    No, its not a wireless keyboard, its USB. It works sometimes, so i can access the BIOS but when it starts booting the keyboard stops working. I tried different keyboard but its all the same. There wasnt anythink in the BIOS to enable USB support. Thanks for your time!
     
  6. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    Have you tried a PS/2 keyboard?

    When you're formatting the hard drive and doing a fresh install of the operating system, the safest option is to use a PS/2 keyboard and PS/2 mouse.

    ---------------------------------------------------------------
     
  7. werr

    werr Thread Starter

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    What do you mean by PS/2 keyboard or mouse? Do you mean the ones using a port like the S-video?
     
  8. ~Candy~

    ~Candy~ Retired Administrator

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    Kinda like the S-Video, but, not quite. Should be color coded green and purple.
     
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