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Windows Live Mail 2012 cannot retrieve emails

Discussion in 'All Other Software' started by BCgreen, Dec 22, 2015.

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  1. BCgreen

    BCgreen Thread Starter

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    I have Windows Live Mail 2012 and I use to receive emails from yahoo. I can go to the internet and retrieve my emails going to Yahoo.com, but I use to get them automatically without having to go through the extra steps of going to the internet.
    When ever open up Live Mail and click on Send/Receive or f5 button I get a small window asking to log on - Yahoo, asking for user name and password for the following server.
    It is auto filled and when I click okay or cancel, within a second or two the same screen pops up again.
    My computer is Windows 7 Home premium
     
    Last edited: Dec 22, 2015
  2. etaf

    etaf Moderator

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  3. BCgreen

    BCgreen Thread Starter

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    I have checked all settings and look correct. I used Cosco concierge service and they did a remote look at the computer and did not have an answer.
    In noticed that Server - pop.mail.yahoo.com, mine has plus in front of pop.
     
  4. etaf

    etaf Moderator

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  5. BCgreen

    BCgreen Thread Starter

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    So now I can receive emails but not able to send. I still have to go to the internet, to yahoo mail to get my messages and send emails.
    I was able to partially fix my problem of not get email to my computer by putting in a Yahoo code that they sent me, but that only helped at getting messages but not able to respond or create new messages.
    Trying to get a phone number or a chat session for Yahoo seems to be impossible.
     
  6. BCgreen

    BCgreen Thread Starter

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    I found a number for Yahoo and talked to a third party and they did a remote control check of my computer and said the computer hàs been hacked, and that's why I am having trouble with emails. I was told I need ant-hacking software & major firewàll.
     
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