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Windows Live Mail -Inbox isn't showing emails

Discussion in 'Web & Email' started by dprattski, Dec 16, 2013.

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  1. dprattski

    dprattski Thread Starter

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    I have Windows 8.1, 64 bit OS. I've added my email account into WLM (using IMAP settings). I made several folders and transferred a lot of saved emails into different folders. After finishing, I clicked on the Inbox folder, and received the following error:

    There are no items in this view. Some items may be hidden because a view is applied.

    I know there were over 25 emails sitting in the Inbox, but now I can't see them. I've tried changing settings in the View drop down menu, but nothing is bring back the emails.

    When I access by email via webmail, I can see all the emails that are in my Inbox.

    SO what should the settings be to bring back my Inbox emails?

    dprattski
     
  2. Couriant

    Couriant Trusted Advisor

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    I don't think Windows Live Mail will install on Windows 8 as it has the Mail application. I know that Windows Mail (Vista era) had a feature where you can set the view to not show anything that has been read. When you saw them online, were they read?
     
  3. dprattski

    dprattski Thread Starter

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    I was able to download WLM on the desktop side of my Windows 8 laptop. I was using it fine until I decided to change from POP3 to IMAP because I use my personal laptop and my work laptop and wanted the folders in WLM to update on the one laptop when I was using the other. Even after changing to IMAP, at first, it all worked great. Then suddenly, I lost all the previous emails. And they are gone from the online web mail as well.
    Thanks for trying to help!
     
  4. Couriant

    Couriant Trusted Advisor

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    Who is your email provider?
     
  5. dprattski

    dprattski Thread Starter

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    My ISP is Cox
     
  6. Couriant

    Couriant Trusted Advisor

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    So to confirm, the email is also provided by Cox?
     
  7. dprattski

    dprattski Thread Starter

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    Yes, Cox provides our email, cable and home phone service. I have attached a screenshot of the message I kept getting.
     

    Attached Files:

  8. Couriant

    Couriant Trusted Advisor

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    OK. Sometimes that shows if you are not in a folder on the left but if that's not the case, go to View on the top and check for Filter Messages and see what is selected.
     
  9. TonyB25

    TonyB25 Banned

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    At the bottom of the screen shot there looks to be something that says Cox IMAP. Is everything there? An account configured with IMAP won't download messages to Inbox. They'll stay in the IMAP folders.
     
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