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Windows Live Mail

Discussion in 'Web & Email' started by Diephaus, Feb 17, 2013.

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  1. Diephaus

    Diephaus Thread Starter

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    My ISP, Comcast, emailed me (&others) to stop using PORT 25 for incoming mail; switch to port 465 to stop spam, malware, etc. I did and now nothing works!! Two outgoing mails have never been sent (message: server has terminated session). I am not getting mail I would normally expect. Is this port switch necessary? How do I go back to where I was? Thanks, Ed
     
  2. TerryNet

    TerryNet Moderator

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    Gee, this sounds familiar. I just this morning finally got a friend sending mail again after that "simple" change.

    The change is for outgoing, not incoming mail. Change the outgoing (SMTP) port to 465, and the incoming should still be what it was before.

    What email client are you using?
     
  3. Diephaus

    Diephaus Thread Starter

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    I am using Windows Live email. I just switched as you recommended: back to port 25 for incoming and 465 for outgoing. . Can't wait to see if it helps or hurts!
    Thanks for the reply. I'll let you know. Ed
     
  4. Diephaus

    Diephaus Thread Starter

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    Well it hurt. Got this message:
    " Unable to send or receive messages for the Comcast account. The connection to the server has failed.

    Server: 'pop3.comcast.net'
    Windows Live Mail Error ID: 0x800CCC0E
    Protocol: POP3
    Port: 465
    Secure(SSL): Yes
    Socket Error: 10060 "
     
  5. TerryNet

    TerryNet Moderator

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    Had I looked at your Thread title I would not have needed to ask for your email client. :eek:

    You have some settings messed up I think. Please see Configure Windows Live Mail 2011 for XFINITY® Email. Even if you have a version of WLM newer or older than 2011 the configuration should be the same or very similar.
     
  6. Diephaus

    Diephaus Thread Starter

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    Thank you for your advice. I will check out the lead you offered. Ed
     
  7. TerryNet

    TerryNet Moderator

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    Albert, that looks like an exact copy w/o pictures from the link I gave. If/when you have a need to copy please give the reference, else it can be copyright infringement.
     
  8. Diephaus

    Diephaus Thread Starter

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    Thanks to all who helped. Let see how it all goes today. THX! Ed
     
  9. Couriant

    Couriant Trusted Advisor

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    The settings above should be correct. Please copy any errors you may get.
     
  10. Diephaus

    Diephaus Thread Starter

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    The mail handler seems to work fine after following the directions. Got mail and sent mail. BUT, a new message everytime says: "The certificate this server is using cannot be authenticated. Do you wish to continue anyhow?" OR words to that effect. Control-C would not copy the pop-up nor would a right mouse click. I chose proceed anyhow. Is this related or just a new Comcast stupidity? Ed
     
  11. Couriant

    Couriant Trusted Advisor

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    Make sure the textboxes in the certificate section of the email properties are blank. This sounds like something on Comcast's side:
     
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