Windows Logo Testing what?!?

[kaotic1337]

Im having a problem with internet explorer and im following the instructions off the microsoft website for reinstalling it --> Click Here and yet i keep running into a "windows logo testing" error and wont let me reinstall it.

Can someone please help me with trying to find a way around this problem because i really need to reinstall my internet explorer.
Inclosed is a screenshot of the error screen i keep getting.

I would appreciate any help anyone can provide.
Thanks,
Kaotic

 

[Elvandil]

"The Software You Are Installing Has Not Passed Windows Logo Testing..." Error Message When You Try to Install Internet Explorer 6 SP1

 

[kaotic1337]

"The Software You Are Installing Has Not Passed Windows Logo Testing..." Error Message When You Try to Install Internet Explorer 6 SP1

iv tried that already...when i go to add/remove programs Windows XP Hotfix - KB823559 isnt listed.

what do i do now?

 

[kaotic1337]

This tech support forum is useless, i never get any help or any straight answers!!!!

 

[Boo_Compaq]

Wow...well dont expect to get any answers when you call everyone on the forum useless.

Do you have administrator privileges on your account that you are trying to install with? Usually when I get the logo message, i can just hit continue anyways.

Next time keep your cool please. Im sure people WHO ARE TRYING TO HELP YOU do not appreciate being called useless. And people have lives other than this support board, so if the responses arent immediate, do not get angry.

 

[hewee]

Yes we are all people just like you that like to help out.
Some know more then others and we all do it for free.

Plus when you have trouble that others have never had or only some may of had then we can'r help you because we know nothing about it.
I have Windows 98SE so I would never see the error you got.

 

[jdemnyan1116]

Click on the url above, go to article 822798 and see if it applies to your situation. It has nothing to do with the hotfix removal, totally different circumstances. How far back does your system restore go? YOU might be able to see if you installed it lately or not. Sometimes my hotfix items and security updates don't show up on add/remove even though system restore shows them downloaded. You might to to windows update, and check your updated or downloaded list. I forget what its called cause I never used it but its in windows update on the left. I think its files downloaded, you might see if you downloaded it or not.

 

[LONGHAIR]

This tech support forum is useless, i never get any help or any straight answers!!!!

Are you serious? NEVER? You only have 5 posts and 3 of them are right here.

You haven't given us much to work with.
Read the rest of the article about the "work-around"

 

[jdemnyan1116]

Go into Control panel, click on systems. Go to the Hardware tab, then click on driver signing. It has three options, ignore, warn, and block. See which one you have checked, mine is warn, you might have it blocked. At the bottom, check the box marked make this action the system default. At the top paragraph, click on where it says tell me why this testing is important. You should get help and support page. There a a few sites you might try.

 

[jdemnyan1116]

Here's another idea to see if KB823559 is installed. Go to search, type KB823559 and hit search files and folders. If its loaded, it will come up in (C) or what your drive is, windows. Go into your drive, click on the windows folder, scroll down till you hit the K's. It should be there if it's downloaded. You might have to show hidden folders. Go into your drive folders, click on tools, folder options, hit the view tab, about halfway down, you will see show hidden files and folders. Default is to hide them but I have mine set to show them. That way you will know for sure if its there or not.