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Windows losing Productkey

Discussion in 'Earlier Versions of Windows' started by shaelesand, Apr 27, 2004.

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  1. shaelesand

    shaelesand Thread Starter

    Joined:
    Sep 27, 2002
    Messages:
    104
    This has happened twice on this computer. They boot it up and the computer is acting like windows has been paritally reinstalled and asking for the Productkey. It's been in twice in two weeks. THe first time we reinstalled windows over top and it worked fine. We are in the process of doing it a second time now.

    When we put in the number it lost everything in the Add Remove programs list, could not access the network, and lost all the drivers. When we reinstalled over top it found everything and worked fine, all installed programs started up just fine.

    We have tested the ram (memtest86) and did a thorough scan on the drive in dos. Both passed.

    This computer has Windows 98 se. Any ideas?
     
  2. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    My impression is that you need to note the Video, Audio and Modem driver brands, dates and version numbers, obtain those correct drivers from the computer or mainboard maker's website(s); Format the HDD and re-install Windows.

    Windows not retaining critical data and/or exhibiting behaviors like you describe indicate that operating system is corrupted beyond repair. When you do an over-write install like you describe, any significant problems will get transferred over to the next installation. If more problems occur, those will get transferred to the subsequent installations. Sooner or later a full installation of Windows via format will have to happen to get back to a true refreshed state for your operating system.

    Please see the following printable attachment for information on Starting From Scratch.
     

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