Windows Mail Problem

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FrankSinatra

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Joined
Feb 13, 2005
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172
Hi,

I have a bad message in my outbox that is undeleatable (sent by me)and because of it win mail will no longer send stuff. Whenever I try to deleate it, it says" unknown error"

How do I deleate EVERYTHING in windows mail in windows expolorer? Is there a registry edit? Is there any way I can re-install win mail? I do like the program........
 
Joined
Jul 23, 2006
Messages
446
Try deleting the message from Windows Explorer. You'll need to use Run as administrator and make sure you can view hidden and system files. The path to the outbox is:

C:\Users\UserName\AppData\Local\Microsoft\Windows Mail\Local Folders\Outbox

Their will be a lot of 0 kb files in the folder. This is normal. Look for one that is not 0 kb and delete it.
 

FrankSinatra

Thread Starter
Joined
Feb 13, 2005
Messages
172
idea: could you go to your outbox, find winmail.fol, zip it and send it to me (attached it to this thread) I have a feeling that there is a error in that system file. thanks

sj
 
Joined
Jul 23, 2006
Messages
446
I'm guessing but did you try moving winmail.fol out the outbox Again, I'm guessing but I would expect this to be the index for that folder. Removing it and then starting Windows Mail may recreate the folder index. Make sure you don't delete it without keeping a copy somewhere just in case removing it causes an even worse problem.

Have you tried compacting the folders?

Tools | Options | Advanced | Maintenance

Change: Compact the database on every shutdown to 1 then exit the program and it will comapct the folders. Change it back to 100 when you re-start Windows Mail.
 
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