I am trying (key word there is "trying") to help a friend out with his pc, running windows ME, the machine appears to be stuck in "safe mode" altho all choices for starting up appear at boot up, normal, step by step, safe mode, the only way it will actually start up is in safe mode. He says it was working OK when he shut it down and when he tried to boot up... "SAFE MODE" only, I did run scan disc, no errors found, I have tried system restore yet when you attempt it, it says NO! can not restore system to this date... pick another restore point, yet no other dates work either. I have EVERYTHING he ever got with the computer, restore CD etc etc. In safe mode his cd drives will not work so I can't install WIn ME again. Any suggestions would be appreciated.