Windows ME recover from Safe Mode

I am trying (key word there is "trying") to help a friend out with his pc, running windows ME, the machine appears to be stuck in "safe mode" altho all choices for starting up appear at boot up, normal, step by step, safe mode, the only way it will actually start up is in safe mode. He says it was working OK when he shut it down and when he tried to boot up... "SAFE MODE" only, I did run scan disc, no errors found, I have tried system restore yet when you attempt it, it says NO! can not restore system to this date... pick another restore point, yet no other dates work either. I have EVERYTHING he ever got with the computer, restore CD etc etc. In safe mode his cd drives will not work so I can't install WIn ME again. Any suggestions would be appreciated.

 

The PC won't boot of the CD. It says the CD is unavailable because it is in safe mode.

 

You said "Make sure to put the CD as the primary boot device in the BIOS". Can you tell me how to do this?......

Thanks

 

I have almost exactly the same problem as above - I can't get out of safe mode, I have Windows ME - but, with two added complications: 1) I have a wireless mouse and keyboard, and I no longer have a curser (I have to tab my way around). 2) (...and this is choice) Dell sent me my desktop, with software loaded, and didn't bother to send me a Windows CD.

How do I get out of safe mode? - with no CD and no curser? Someone please help me.

Is it time to call the "Geek Squad"???? (I can't just toss my PC and buy new - as much as I'd like to - I've entered 35 years of family research into this PC, and I don't have copies of some of this data anywhere else. This is the icing on the proverbial cake btw. Otherwise, I'd solve this the old fashion way - with a large hammer. kidding....sort of...)