Windows me will not install downloaded programs or Windows Updates

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chuckmex

Thread Starter
Joined
Dec 5, 2001
Messages
10
Can not install downloaded programs from the internet, including Windows update downloads. Clic on update and window comes up, says will notify when completed and then just hangs up. Have to Ctrl-Alt-Del to end the update. Have tried numerous times to download Windows Security update and it downloads but will not install. Tried to download PowerDesk free program and it would not install. Tried not downloading to disk but open online and it would not install that way either.
Can't find any reference to this problem on Microsoft sites.
Thanks to anyone who can help. I live in Mexico and don't have anyone to ask here.
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Hi Chuck,

Go to Start/Run, and type Regedit.

Go to Edit/Find.

Do a search for the following keywords:

NoWindowsUpdate
NoManualUpdates

If you find both or one of them, highlight it in the right pane, and hit 'delete' .

You may have to reboot.

Good luck,
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Chuck just told me in a PM his registry search for these two restrictions didn't turn up anything.

Anyone any other ideas?
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Try this:

Create a new Text file on you desktop, and paste the following bold text into it:

REGEDIT4

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Plugins\Extension]


Save as Extension.reg

Doubleclick it, and answer 'yes' when asked whether you want to merge the contents of the file into the registry.

Reboot.

Tell us what happens.

Good luck,
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Mo's right.

It's important to check that your basic settings allow you to download anything at all.

Maybe you should just by doing the follwing:

Shut down Internet Explorer and Outlook Express.
Go to Control Panel/Internet, and clear your temporary Internet Files.
Click on Settings/show files, and delete all cookies there.
Now go to the Advanced tab, and click Restore Defaults.
Go to the Security tab, and click restore defaults there as well.

Good luck,
 

chuckmex

Thread Starter
Joined
Dec 5, 2001
Messages
10
Hi,
Guess I didn't make myself clear. I tried the suggestion agout regedit and as he said it didn't do anything and I emailed him and told him.
It appears that downloads that I attempt do download and since I posted this thread I found out why the one program, PowerDesk, wouldn't install; because I didn't scroll down the agreement before I checked I agree!! Surprised me cause I have not been doint that - anyway - I tried installing it again and this time I scrolled down the agreement before checking it and it installed just fine. BUT!!! it's the Windows download that download and then will not install. Example: I downloaded the Security thing and it went ok. Then when it tried to install it hung up at 13% complete and didn't go any further. I tried it several times, even left and went away for the afternoon and left it running - still hung at 13%. Don't know what to do.
The suggestion about copying info onto a document and then merging it into whatever is the register stuff that I know nothing about and am there afraid to do what was suggested without knowing what's supposed to happen vs "let us know what happens". Sorry, but as I pointed out to you I am down here in Mexico and I feel faily competent using a computer but if something goes wrong that I can't handle, I have nowhere to turn for help/advice.
Thanks.
 

chuckmex

Thread Starter
Joined
Dec 5, 2001
Messages
10
Want to close this out! Received the answer from an old friend in Modesto, Ca via email. He did some research on the internet, reading about Win Me and it's know bugs/problems and came up with this web page:
http://service1.symantec.com/SUPPORT/nunt.nsf/docid/2000120915010309&src=w

Went there and it explains the whole thing!! Folled their directions and found that I had over 32,000 of those oem.inf files with 0 Kb!!!! Deleted all of them and immediately tried installing the DirectX 8 download I still had on my desktop. Installed fast and perfectly, then began downloading and installing all the Windows updates for Win me. Everything loaded up perfectly and quickly. Anyone who has this "update" problem with Win me and all of you who work with this BB should be aware of this problem. I even got two replies from emachines to the effect that they had no idea why I was having this problem.
Thanks for your trying to help and I hope that others read this solution and find help too.
 
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