1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Windows Me

Discussion in 'Earlier Versions of Windows' started by rosebudca, Jan 20, 2003.

Thread Status:
Not open for further replies.
Advertisement
  1. rosebudca

    rosebudca Thread Starter

    Joined:
    Mar 9, 2002
    Messages:
    5
    I am starting to get error message explorer has caused an error in rundll32dll. Also at times my computer just freezes. Is there something I can do ,or is my computer going.

    It is a 3 year old compaq presario.
     
  2. steamwiz

    steamwiz

    Joined:
    Oct 4, 2002
    Messages:
    2,773
    Hi rosebudca

    This could be spyware related - to start with......

    If you post your startup list we may be able to spot something

    Please post your startup list by doing the following :-

    Please go here and download startuplist 1.51 :-

    http://www.lurkhere.com/~nicefiles/startuplist151.zip

    Download to any folder or your desktop
    Unzip the zipfile
    Double click the exe file
    go to Edit - select all - copy - and paste the results in a new post here


    steam
     
  3. rosebudca

    rosebudca Thread Starter

    Joined:
    Mar 9, 2002
    Messages:
    5
    StartupList report, 20/01/2003, 15:12:06
    StartupList version: 1.51
    Started from : C:\WINDOWS\TEMP\TD_0001.DIR\STARTUPLIST.EXE
    Detected: Windows ME (Win9x 4.90.3000)
    Detected: Internet Explorer v5.50 (5.50.4134.0100)
    * Using default options
    ==================================================

    Running processes:

    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\SYSTEM\HIDSERV.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
    C:\COMPAQ\CPQINET\CPQINET.EXE
    C:\PROGRAM FILES\SIBER SYSTEMS\AI ROBOFORM\ROBOTASKBARICON.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
    C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
    C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
    C:\WINDOWS\TEMP\TD_0001.DIR\STARTUPLIST.EXE
     
  4. steamwiz

    steamwiz

    Joined:
    Oct 4, 2002
    Messages:
    2,773
    Would you post your startup in full please - I would like to see your winsock settings and the rest may help
     
  5. rosebudca

    rosebudca Thread Starter

    Joined:
    Mar 9, 2002
    Messages:
    5
    Listing of startup folders:

    Shell folders Startup:
    [C:\WINDOWS\Start Menu\Programs\StartUp]
    Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
    TaskMonitor = C:\WINDOWS\taskmon.exe
    PCHealth = C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    SystemTray = SysTray.Exe
    Hidserv = Hidserv.exe run
    PCTVOICE = pctvoice.exe
    CPQEASYACC = C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
    EACLEAN = C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
    CPQInet = c:\compaq\CPQInet\CpqInet.exe
    Logitech Utility = Logi_MwX.Exe
    RoboForm = "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    NAV Agent = C:\PROGRA~1\NORTON~1\NAVAPW32.EXE

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

    ScriptBlocking = "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    SchedulingAgent = mstask.exe
    *StateMgr = C:\WINDOWS\System\Restore\StateMgr.exe

    --------------------------------------------------

    C:\WINDOWS\WININIT.BAK listing:
    (Created 18/1/2003, 15:56:32)

    [rename]
    NUL=C:\WINDOWS\w9xsetup.bin
    NUL=C:\WINDOWS\suback.bin
    C:\WINDOWS\PCHealth\Support\atrace.dll=C:\WINDOWS\PCHealth\Support\Temp\PCH1.TMP
    C:\WINDOWS\PCHealth\Support\msvcp60.dll=C:\WINDOWS\PCHealth\Support\Temp\PCH2.TMP
    [NUL]
    C:\WINDOWS\SYSTEM\DCOMREG.EXE=1

    --------------------------------------------------

    C:\AUTOEXEC.BAT listing:

    SET COMSPEC=C:\WINDOWS\COMMAND.COM
    SET windir=C:\WINDOWS
    SET winbootdir=C:\WINDOWS
    SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
    SET PROMPT=$p$g
    SET TEMP=C:\WINDOWS\TEMP
    SET TMP=C:\WINDOWS\TEMP

    --------------------------------------------------


    Enumerating Browser Helper Objects:

    NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}
    (no name) - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll - {724d43a9-0d85-11d4-9908-00400523e39a}

    --------------------------------------------------

    Enumerating Task Scheduler jobs:

    Tune-up Application Start.job
    PCHealth Scheduler for Data Collection.job
    Maintenance-Defragment programs.job
    Maintenance-ScanDisk.job
    Symantec NetDetect.job
    Norton AntiVirus - Scan my computer.job
    Maintenance-Disk cleanup.job

    --------------------------------------------------

    Enumerating Download Program Files:

    [Shockwave Flash Object]
    InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    [Live365Player Class]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\PLAY365.DLL
    CODEBASE = http://www.live365.com/players/play365.cab

    [Update Class]
    InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
    CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37632.9247222222

    [Compaq System Data Class]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\SYSQUERY.DLL
    CODEBASE = http://www29.compaq.com/falco/SysQuery.cab

    --------------------------------------------------
    End of report, 5,411 bytes
    Report generated in 0.550 seconds

    Command line options:
    /verbose - to add additional info on each section
    /complete - to include empty sections and unsuspicious data
    /full - to include several rarely-important sections
    /force9x - to include Win9x-only startups even if running on WinNT
    /forcent - to include WinNT-only startups even if running on Win9x
    /forceall - to include all Win9x and WinNT startups, regardless of platform
    /history - to list version history only
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/114355

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice