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Windows Media Player 11 and .AVI and quartz.dll

Discussion in 'Multimedia' started by reidypea, Feb 18, 2007.

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  1. reidypea

    reidypea Thread Starter

    Joined:
    Jul 29, 2005
    Messages:
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    Well I just got the newest version of wmp, and it doesn't want to play .avi files, and i get an error message every time i try to load one--- "AppName: wmplayer.exe AppVer: 11.0.5721.5145 ModName: quartz.dll
    ModVer: 6.5.2600.2180 Offset: 00096571
    " and also, when avi files off the internet load, my firefox has to close down because of this.

    I have tried finding information about this all morning off google, and really have had no luck.

    Help would be much appreciated, thanks!
     
  2. steve44060

    steve44060

    Joined:
    Feb 20, 2007
    Messages:
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    Please let me know if you get an answer..Im having the same problem and its driving me [email protected]
     
  3. phaze112

    phaze112

    Joined:
    Apr 14, 2007
    Messages:
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    I am having this same problem :(

    admin at chcompsol dot com

    in case anyone finds or knows why this is happening ;(
     
  4. Rollin' Rog

    Rollin' Rog

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    Dec 9, 2000
    Messages:
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    Try unregistering then reregistering quartz.dll:

    regsvr32 /u quartz.dll
    regsvr32 quartz.dll
     
  5. phaze112

    phaze112

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  6. WooWooLovesBoo

    WooWooLovesBoo

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    Nov 15, 2007
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    I've tried re-registering quartz.dll using Command Prompt (DOS), and I have tried replacing it with the version suggested from the website to download. I've restarted a few times in between.

    Anyone have any suggestions?
     
  7. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
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    Do you have anything like Nero which might have taken over the file associations? That's the only other thing I can say I've seen cause a problem. It required uninstalling Nero and making sure on the reinstall that only those file associations for programs it owns are allowed it. And of course ensuring WMP is the default for all its supported associations.
     
  8. WooWooLovesBoo

    WooWooLovesBoo

    Joined:
    Nov 15, 2007
    Messages:
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    I don't have Nero but I do have PowerDVD. I don't think that is the cause of the problem, however.

    I checked and WMP11 is set as the default for .avi files. Should I provide specs?
     
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