windows media player and realone player poor audio quality

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rebbe

Thread Starter
Joined
Aug 20, 2002
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3
I have two pcs on a wireless network connected to a cable modem. One pc (Thinkpad) has no problem playing internet radio stations through wmp. The other one (Dell 4100) has problems with streaming audio. It can connect to the radio station fine (or download the audio file in either format) but then it keeps buffering while it's playing. I've tried just about everything I can find to fix it: editing the registry (MSoft tech note,) changing the network settings, changing the buffer rate but nothing seems to work. There is more than enough bandwidth to handle the flow of data, plus my cable company says it's not them (of course.) Any help would be really appreciated!

Thanks.
 

eddie5659

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Malware Specialist
Joined
Mar 19, 2001
Messages
37,304
Hiya and welcome

Is this problem with WMP or Realone? Which version of Windows are you running? And the version of WMP?

If its WMP, then in some cases firewalls will block UDP traffic, which is required for "real-time" streaming playback. In those cases, WMP will be forced to use HTTP/TCP, which will cause us to buffer/pause in times of network congestion. Notably Connection Sharing (ICS) and Personal Firewall cause WMP to use TCP/IP instead of UDP. If you go to View:Statistics:Advanced, you can see what your actual bandwidth is, vs what is needed

Regards

eddie
 

rebbe

Thread Starter
Joined
Aug 20, 2002
Messages
3
Sorry for the lack of info. Both pcs are running windows me. I already tried disabling the firewall software and trying it again and it still didn't work, but the fact that it's wmp and rop makes me think it's something besides the apps. I'm pretty much stuck.

TIA,
Rebecca
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,304
Okay

For the PC running slow, and buffereing, lets have a look at some things:

Go to Tools | Internet Options. General tab. Under Delete Files, delete offline content. Also, clear the History.

Content tab, under AutoComplete, clear Forms and Passwords.

Advanced tab, under Browsing, look for Enable Insta on Demand. Untick.
Under Security, look for Empty Tempory Internet... Tick.
Apply and OK

Go to Find Files and type in cookie. When found, open the folder, and delete all the cookies found. You won't be able to delete the .dat file found.

For this, go here and get the Spider

http://forums.techguy.org/showthread.php?threadid=55214&highlight=Spider

Go to Run and type MSINFO32
On the left choose Software Enviroment, then Startup Programs. Copy/paste the list here.

Also, go here and download AddAware http://tomcoyote.com/lsindex.html

Download and run, ensuring that Deep Registry scan is enabled. Remove all except any references to Web3000 or new.net. If you're unsure, copy/paste the list here.

Also, whilst you're there, download and install RefUpdate to get the latest updates. Just click Connect.

eddie
 

rebbe

Thread Starter
Joined
Aug 20, 2002
Messages
3
Eddie,
Wow, thanks for your help! You've certainly given me lots of things to try. I hope I can get this to work; it's my dad's pc. However, we're leaving on vacation today and won't be back till Labor Day weekend, so I'm not going to do anything about this before I leave. So, you may be hearing from me but not for a while.

Thanks Again!!
Rebecca :p
 
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