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Windows media player does everything but burn cd"s

Discussion in 'Windows 8' started by hisbeauty4ashes, Jan 6, 2015.

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  1. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    Hi I have an Hp Pavillion 8.1 64 Bit 4 gig memory. My windows media player does everything fine but it won't burn cd's. I have tried fixing any errors by running CKHDK scan. I tried doing the windows fix on the windows help pain and noting.

    Can someone please give me a hand

    Thanks
     
  2. flavallee

    flavallee Trusted Advisor

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  3. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    I downloaded it and I cannot seem to import my music library. Is that the problem is the media player or hardware.
     
  4. Phantom010

    Phantom010 Trusted Advisor

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  5. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    It says to delet the sub folders I do not know what a sub folder is? Help!!
     
  6. Phantom010

    Phantom010 Trusted Advisor

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    It says "Don’t delete the sub-folders".

    It means to delete the files inside the Media Player folder, but not the folders. And not the files inside those (sub) folders either.


    [​IMG]
     
  7. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    Okay well I think I did it we will see. Thanks My windows is restarting.
     
  8. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    :eek: Okay this is weird! I did eactly what the link said to do and my whole computer totally went into a whole recovery you know like when you first buy it. Why the heck did it do that?:confused::eek::mad:
     
  9. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    Oh okay well it went back to the desktop so all is good. I then tried to burn a cd got a no go. I think it has to do with the hardware any help on that would be appreciated. Thanks
     
  10. flavallee

    flavallee Trusted Advisor

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    I've never used Windows 8.1 and never will, so I can't address any issues with it.

    ---------------------------------------------------------
     
  11. Phantom010

    Phantom010 Trusted Advisor

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    Can you burn anything else, like simple files or documents, anything that doesn't involve Windows Media Player?
     
  12. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    No however everything else works like watching movies or listening to a cd. Humm strange.
     
  13. Phantom010

    Phantom010 Trusted Advisor

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    How old is the burner?
     
  14. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    7 months old.
     
  15. Phantom010

    Phantom010 Trusted Advisor

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    Still under warranty?
     
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