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Windows Media Player no longer plays music files

Discussion in 'Windows Vista' started by dmanr84, Nov 23, 2011.

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  1. dmanr84

    dmanr84 Thread Starter

    Joined:
    Nov 23, 2011
    Messages:
    8
    Please help. This is my first post and I am not the most computer savy person, so please if my edicit is wrong or more info is need just let me know.

    I have a GatewayGT5662 with Windows Vista and Windows Media Player 11. I use it to listen to music or watch downloaded movies or what not. I also use it to stream my digital media to my PS3 to listen to or watch in my living room. Then one day it just doesn't play my music files any more!! It still plays all video files just fine, but any time I try to play a music file it says:

    An audio codec is needed to play this file. To determine if this codec is available to download from the Web, click Web Help.

    I have the CCCP codec pack installed on my computer and have never had any troubles, I updated that pack and tried installing the klite pack as well but those don't seem to help. I really don't think it is a codec problem. Most of my music on my computer is from c.d.s though I have some that are downloads. Itunes plays my music library just fine, but won't stream to the PS3. Most of the music files are MP3's.

    Technical Support Info:
    Windows Media Player

    Version 11.0.6002.18311

    Operating System

    Version:6.0.6002System Locale:en-USService Pack:2.0User Locale:en-USBuild Lab:6002.vistasp2_gdr.110617-0336Geo ID:United StatesType:WorkstationDRM Version:11.0.6002.18005Architecture:x86Indiv Version:2.9.0.1Processors:4
    Media Player Binaries

    NameVersionNameVersionNameVersionwmp.dll11.0.6002.18311wmlaunch.exe11.0.6001.7000wmpshell.dll11.0.6001.7000wmplayer.exe11.0.6002.18311wmpband.dll11.0.6002.18005wmpsyncmgr.dll11.0.6000.6324wmploc.dll11.0.6002.18311wmpcm.dll11.0.6001.7000wmpconfig.exe11.0.6002.18065wmpps.dll11.0.6000.6324mpvis.dll11.0.6000.6324wmvcore.dll11.0.6002.18049wmpeffects.dll11.0.6002.18005wmpdxm.dll11.0.6002.18065mf.dll11.0.6002.18392
    Other Binaries

    NameVersionNameVersionNameVersionmshtml.dll9.0.8112.16437NLAapi.dll6.0.6001.18000PSAPI.DLL6.0.6000.16386dsound.dll6.0.6002.18005sensapi.dll6.0.6000.16386NSI.dll6.0.6001.18000IEFRAME.dll9.0.8112.16437schannel.dll6.0.6002.18462WS2_32.dll6.0.6001.18000URL.dll9.0.8112.16437credssp.dll6.0.6001.18000WLDAP32.dll6.0.6002.18005LameACM.acm0.9.1.0rtutils.dll6.0.6002.18274NTMARTA.DLL6.0.6002.18005DivXa32.acm4.1.0.3920TAPI32.dll6.0.6000.16386PROPSYS.dll7.0.6002.18005l3codecp.acm3.4.0.0NETAPI32.dll6.0.6002.18005USERENV.dll6.0.6002.18005msadp32.acm6.0.6000.16386rasman.dll6.0.6001.18000SETUPAPI.dll6.0.6002.18005msgsm32.acm6.0.6000.16386RASAPI32.dll6.0.6002.18005MSIMG32.dll6.0.6000.16386msg711.acm6.0.6000.16386wmdmps.dll11.0.6000.6324WMASF.DLL11.0.6001.7000imaadp32.acm6.0.6000.16386SqmApi.dll6.0.6000.16386Secur32.dll6.0.6002.18051quartz.dll6.6.6002.18158PortableDeviceApi.dll6.0.6002.18112urlmon.dll9.0.8112.16437qcap.dll6.6.6001.18000PortableDeviceTypes.dll6.0.6002.18112iertutil.dll9.0.8112.16437odbcint.dll6.0.6000.16386wpdsp.dll6.0.6002.18112Normaliz.dll6.0.6000.16386COMDLG32.dll6.0.6002.18005msxml3.dll8.100.5003.0WININET.dll9.0.8112.16437ODBC32.dll6.0.6002.18362shdocvw.dll6.0.6002.18392SXS.DLL6.0.6001.18000MFC42.dll6.6.8064.0apphelp.dll6.0.6002.18005rsaenh.dll6.0.6002.18005kswdmcap.ax6.0.6002.18005wship6.dll6.0.6001.18000jscript.dll5.8.7601.16982vidcap.ax6.0.6000.16386wshtcpip.dll6.0.6001.18000CLBCatQ.DLL2001.12.6931.18000d3d8thk.dll6.0.6000.16386mswsock.dll6.0.6002.18005gdiplus.dll5.2.6002.18342d3d9.dll6.0.6002.18005SSDPAPI.dll6.0.6000.16386dwmapi.dll6.0.6001.18000ksproxy.ax6.0.6001.18000WINHTTP.dll6.0.6002.18096dbghelp.dll6.0.6001.18000devenum.dll6.6.6001.18000upnp.dll6.0.6001.18000SHELL32.dll6.0.6002.18393lvcodec2.dll13.10.1216.0dhcpcsvc6.DLL6.0.6002.18005OLEACC.dll7.0.6002.18508drmv2clt.dll11.0.6002.18005WINNSI.DLL6.0.6001.18000WINMM.dll6.0.6002.18005msnetobj.dll11.0.6002.18005DNSAPI.dll6.0.6002.18416MSVFW32.dll6.0.6002.18158windowscodecs.dll7.0.6002.18107dhcpcsvc.DLL6.0.6002.18005VERSION.dll6.0.6002.18005wmerror.dll11.0.6000.6324iphlpapi.dll6.0.6002.18005OLEAUT32.dll6.0.6002.18508mfps.dll11.0.6002.18392cewmdm.dll11.0.6001.7000SHLWAPI.dll6.0.6002.18393mlang.dll6.0.6001.18000mswmdm.dll11.0.6001.7000COMCTL32.dll6.10.6002.18305msdmo.dll6.6.6001.18000FirewallAPI.dll6.0.6001.18000ole32.dll6.0.6002.18277DXVA2.DLL6.0.6001.18000midimap.dll6.0.6002.18005AVRT.dll6.0.6001.18000POWRPROF.dll6.0.6002.18005MSACM32.dll6.0.6001.18000uxtheme.dll6.0.6001.18000EVR.dll6.0.6002.18005msacm32.drv6.0.6002.18005USP10.dll1.626.6002.18244WINSTA.dll6.0.6001.18000imagehlp.dll6.0.6001.18000LPK.DLL6.0.6002.18051ATL.DLL3.5.2284.2MSASN1.dll6.0.6002.18106msvcrt.dll7.0.6002.18005wmpnssci.dll11.0.6001.7000CRYPT32.dll6.0.6002.18005MSCTF.dll6.0.6002.18005MSVCR90.dll9.0.30729.4148WINTRUST.dll6.0.6002.18169IMM32.DLL6.0.6002.18005MSOXMLMF.DLL14.0.4750.1000ksuser.dll6.0.6000.16386GDI32.dll6.0.6002.18005upnphost.dll6.0.6001.18000wdmaud.drv6.0.6002.18005USER32.dll6.0.6002.18005slc.dll6.0.6002.18005thumbcache.dll6.0.6001.18000RPCRT4.dll6.0.6002.18024mdnsNSP.dll3.0.0.10MFPlat.DLL11.0.6002.18392ADVAPI32.dll6.0.6002.18005winrnr.dll6.0.6002.18005audioeng.dll6.0.6001.18000kernel32.dll6.0.6002.18449pnrpnsp.dll6.0.6001.18000AUDIOSES.DLL6.0.6002.18005ntdll.dll6.0.6002.18327napinsp.dll6.0.6001.18000MMDevApi.dll6.0.6002.18005rasadhlp.dll6.0.6000.16386SAMLIB.dll6.0.6002.18005
    Audio Codecs

    TypeNameFormatBinaryVersionACMMicrosoft IMA ADPCM CODEC0011imaadp32.acm6.0.6000.16386ACMMicrosoft CCITT G.711 A-Law and u-Law CODEC0007msg711.acm6.0.6000.16386ACMMicrosoft GSM 6.10 Audio CODEC0031msgsm32.acm6.0.6000.16386ACMMicrosoft ADPCM CODEC0002msadp32.acm6.0.6000.16386ACMFraunhofer IIS MPEG Layer-3 Codec (professional)0055l3codecp.acm3.4.0.0ACMDecode AC3 and DTS audio2001ACMDivX ;-) Audio Compressor0161DivXa32.acm4.1.0.3920ACMLAME MP3 Codec v0.9.2 - 3.98.20001LameACM.acm0.9.1.0ACMMicrosoft PCM Converter0001LameACM.acm0.9.1.0
    Video Codecs

    TypeNameFormatBinaryVersionICMMicrosoft RLEMRLEmsrle32.dll6.0.6002.18158ICMMicrosoft Video 1MSVCmsvidc32.dll6.0.6002.18158ICMMicrosoft YUVUYVYmsyuv.dll6.0.6002.18158ICMIntel IYUV codecIYUViyuv_32.dll6.0.6002.18158ICMLogitech Video (I420)i420lvcodec2.dll13.10.1216.0ICMToshiba YUV CodecY411tsbyuv.dll6.0.6002.18158ICMCinepak Codec by Radiuscvidiccvid.dll1.10.0.13ICM3ivx MPEG-4 5.0.3 Video Codec3IV23ivxVfWCodec.dll5.0.3.184ICMx264vfw - H.264/MPEG-4 AVC codecX264ICMXvid MPEG-4 CodecXVIDICMvfwwdm32.dll6.0.6001.18000
    MPEG/DVD Filters

    TypeNameBinaryVersionvideoMPEG Video Decoder (Gabest)Mpeg2DecFilter.ax1.0.0.4videoMicrosoft MPEG-2 Video Decodermsmpeg2vdec.dll11.0.6001.7110videoCBVA DMO wrapper filtercbva.dll6.0.6002.18242audioAC3Filterac3filter.ax1.3.1.0audioMicrosoft MPEG-1/DD Audio Decodermsmpeg2adec.dll11.0.6001.7000
    Plug-ins

    None Found
    Services

    NameKeyBinaryVersionAudible.comAudibleeMusicemusicFaroLatino Music and VideoFaroLatino11_ENLive365 Radio NetworkLive365Media GuideMediaGuideMIXPLAYMIXPLAY_USAMovielinkMovieLinkNapsterNapsterPayPlay.FM Music DownloadsPayPlay.FMPuretracks.comPuretracksURGEMTVNV CAST MusicVCastMusicXM Radio OnlineXMRadio
    Content Partner

    None Found
     
  2. dmanr84

    dmanr84 Thread Starter

    Joined:
    Nov 23, 2011
    Messages:
    8
    Anybody that can help would be awesome? I have tried everything I can think to do and have read every forum I can find.

    I have restored to a previous date when it was working, no change.
    I have unistalled all codec packs and only installed the codecs that it says I need, no change.

    I can't think of anything else to do. I have also discover that WMV files do not play either. They are the only video file that doesn't play, but none of my mp3 music files plays. It keeps telling me I need an audio codec.

    Please, somebody....................
     
  3. dmanr84

    dmanr84 Thread Starter

    Joined:
    Nov 23, 2011
    Messages:
    8
    Could a .dll issue be causing my problems?
     
  4. Jason83

    Jason83 Banned

    Joined:
    Nov 27, 2011
    Messages:
    38
    Uninstall windows media player,reboot then download windows media player.
     
  5. dmanr84

    dmanr84 Thread Starter

    Joined:
    Nov 23, 2011
    Messages:
    8
    Hey Jason thank you sooo much for the response!! I have more or less reloaded WMP, however being that it is built into Vista I don't think you can uninstall it and then reboot? I could be wrong but it is not available on the uninstall programs menu.

    Please let me know.

    Thanks again!
     
  6. Rynet

    Rynet

    Joined:
    Nov 30, 2011
    Messages:
    11
    Still sounds like a codec problem, even when a lot of codec packs are uninstalled they leave pieces of it behind. Have you tried an alternative like Winamp to see if it doesn't work as well?
     
  7. dmanr84

    dmanr84 Thread Starter

    Joined:
    Nov 23, 2011
    Messages:
    8
    Thanks for the response Rynet. I agree after everything I have done and read I think it probably is a codec problem, I guess I am just not familiar enough with codecs to solve the riddle. I have downloaded Codec Tweak, but I don't think I know exactly what I am looking for.

    To answer your question, I haven't tried Winamp, but music files play fine in itunes and Media Player Classic. I tried to play the WMV file in Windows Movie Maker and AVS Video Editor but it would not play in either one, saying a codec problem. I did stream music tonight to my ps3 and it played, which I thought was coming through the WMP 11.

    I can download Winamp and give it a shot if you think it would help. Although I have every in WMP and it is what streams to the PS3.

    THanks agian for your help.
     
  8. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Run Codec Installer to see what ones are missing and install them. The other tools are useful, too, to analyze media to find out what codec they need. Avoid "packs" if possible since they install a lot of useless things and sometimes junk.

    Have you uninstalled or installed any players or media-related software that could have damaged codecs? Any "registry cleaners" that could have damaged the system?

    Tools For Analyzing System and Media Codecs:

    GSpot Information Appliance (video codec identification utility)

    CodecInstaller (System codec and media analyzer and installer)

    InstalledCodec (Shows all codecs, enable/disable)

    VideoInspector (codec and media analysis)

    MediaInfoGUI (Shows format/codecs/properties of audio and video files)

    Sherlock (checks audio and video files, codecs versions, broken codecs, etc.)

    AVIcodec (media analyzer)
     
  9. dmanr84

    dmanr84 Thread Starter

    Joined:
    Nov 23, 2011
    Messages:
    8
    THanks Elvandil. No nothing has really changed that I can think of to my system, I do have a registry cleaner and it maybe set to automatically scan the system I will have to double check. I havent downloaded or removed any media players or codecs, at least not until I started having trouble, then I have tried to remove as much as possible. I will give your links a shot here and report back.
     
  10. dmanr84

    dmanr84 Thread Starter

    Joined:
    Nov 23, 2011
    Messages:
    8
    o.k. Elvandil, I have to admit that I am a novice so a lot of this doesn't make much sense to me, I hoping you guys can help me nail this down.

    Using your GSpot analyzer I get these results.

    When loading a MP3 it plays in the Gspot system and says that the codecs are installed. However when I do further analysis it comes back with these errors:

    (Src)-->>--(A)-->[Microsoft MPEG-1/DD Audio Decoder]>--(B)-->[Default DirectSound Device]
    Failed to connect Output pin 0x0ba26c24 ("Src Media") on 03 Heartburn.mp3 to input pin 0x0ba58a5c ("XForm In") on filter 0x03977e03 ["Microsoft MPEG-1/DD Audio Decoder"].ConnectDirect() failed. Error 0x80040207: [unknown]

    When I analyze a WMA or WMV file it says that the codec status is undetermined and gives me this message:

    Rendering failed. Following is the error reported by DirectShow:
    0x80040200: [unknown]

    GSpot looks like a great tool, I wish that I had more knowledge to really use it. Please help me with the analysis.

    Thanks.
     
  11. dmanr84

    dmanr84 Thread Starter

    Joined:
    Nov 23, 2011
    Messages:
    8
    O.k. I was able to use Codec Tweak to turn on the filters for WMA and WMV files, they were set to disabled. However when using Gspot it still says Codec status is undetermined however it does play the WMA and WMV files. If you hit play with associated player it still WMP still says an Audio Codec is needed.
     
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