Windows Media Player not playing music! please help!

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xhippiegurlx

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Dec 31, 2009
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I recently got a Zune and for the Zune software to work, WMP needs to work. A few months ago, it stopped playing music altogether. Not one song. It won't even play anything off of a CD, or on the internet. I was probably on the phone with Zune for 7-8 hours for them to tell me they couldn't help me. I was then connected to Microsoft, who told me I could call Acer or pay 60 dollars plus tax to Microsoft for them to help me. I called Acer and they said I would have to pay $60 per 30 mins. I don't have that kind of money right now and i just want my WMP fixed!!
Can someone help me please!!
 
Joined
Nov 29, 2009
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Here's an answer that someone found (seems like alot of trouble to me, syncing music to Att phone then back to,,,,)
http://askville.amazon.com/Zune-Win...edia-player/AnswerViewer.do?requestId=5785573

I suggest reinstalling the Media Player. Click Start, type Turn Windows features on and off

Uncheck the player, apply, restart Windows, recheck, apply, restart Windows.

The above may be a quick fix that won't last though?

Have you tried the free "Jet Player" - there's not much it won't play or burn and it will run circles around WMP.
http://www.jetaudio.com/download/

Hope this helps as it seems you have found what others have - (it may be awhile before Microsoft decides to deal with this issue)
 

xhippiegurlx

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Dec 31, 2009
Messages
3
Thanks. I tried the Jet audio player yesterday, but for some reason or another, it kept bugging out and I really didn't like it. I've tried several different media players now, and none of them seem to work right.
I would like to know what Microsoft or Acer would have done if I had paid the money to talk to them. Anyone know?
 
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