windows media stream problem

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opsy

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I am having a problem with streaming windows media player. On things such as videos and radio. I have exhausted all of my google searches for help and have read the help guide on windows.com for this error needless to say, it was useless. The error states " windows media play can not play this file. If the file is located on the internet, please connect to the internet." I would really appreciate any help that anyone can give me. :)
 

MysticEyes

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If you hope for any response you need to post a few details as to what your OS is, what version of WMP you are running etc.
 

opsy

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wmp 10, xp pro sp2, sony t340 laptop

i've tried upgrading to v. 11, didn't work.
 
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hi...try this site.

choose the speed for your connection and see if wmp opens up and works.
if not try cleaning out your temp. files and try again.

if it still doesn't work let us know what happens (the same error message or what)
 

opsy

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the streaming radio didn;t work before or after the temp files were removed, i got the same error message. ty t bone

i really appreciate any help to this really annoying problem.
 
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what browser are you using?

open internet explorer
go to pc pitstop and on the left side click the "check active x" in tests and scans.

if it fails go thru the list of possible reasons why and change settings as needed.
 

opsy

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I use Foxfire, the message says Active X not supported (n) :confused:

edit: everything went through fine w/ Ie though, still no luck w/ WMP
 
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check out this thread about the ie tab extension for firefox.

anyway let me get this straight...if you go to the radio site i posted before using ie does it work or is the problem with both firefox and ie?

another thing...in firefox go to tools>options>content tab...see if enable java and enable java script are both checked, if not check them>ok...then try the radio site.
 

opsy

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the radio site does not work using any browser and i get the same error in wmp saying wmp needs to connect to the internet
 
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couple questions...has this ever worked?...are you sure your firewall is not blocking somehow?

a couple other thing to check if you haven't already

in wmp...>file...see if there's a check in "work offline"...if there is click on it so the check will go away.

in wmp...>tools>options...player tab..check "connect to the internet overides all other commands"...apply>ok

in wmp...>tools>options...network tab...make sure the 4 things under "streaming protocols" are checked...apply>ok

here's what the last one looks like on mine it's wmp11 but yours should probably look the same i forget...
 

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opsy

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hey t bone, i tried all those things, and yes it has worked before, it was very sudden. Also i just use windows firewall. Thanks for your continued help :)
 

opsy

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Jul 24, 2006
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i tried eveything in there :/ i just think it's the playr, if it doesn't work w/ mozilla or ie. idk this is so frustrating :(
 
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what firewall are you using?

have you checked for spyware and done a virus scan?
 

opsy

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I am using windows firewall and have tried turning it off. I also did virus and spyware scans... all came up clear.
 
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