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Windows - No Disk error c0000013 ....again

Discussion in 'Windows XP' started by munds, Jul 5, 2007.

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  1. munds

    munds Thread Starter

    Joined:
    Jul 5, 2007
    Messages:
    12
    Hi there community.

    I'm new to the forums, so this is my first post (here we go..)

    At startup , my cpu goes to desktop as usual, but goes black after a sec or two.
    I get an error message that goes as follows :
    Windows-No Disk .
    Exception processing message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c.


    I've seen others on the forum having the same problem as me, but not exactly the same, because i cant get windows to start to desktop, so i cant fix things in via explorer.
    I can however access the ctr-alt-del process menu..

    I cant boot my machine in any of the safemodes in the F8 boot menu either.
    The same thing happens in all modes.

    The last thing i did before this happened was that my Virus programme CA Antitrust detected a virus of some kind when i extracted a .rar file from some dodgy netsite (stupid, I know...).
    I also deleted some files in my doc.sett/user/temp folder as the antivirus programme stated the location of the virus on my c: drive.
    THen i started a virus scan , and things started to go black (although the virusscan finished without finding a virus again....).
    I'm guessing its a virus problem, but havent seen this one before. Or maybe I busted up some of the tempfiles, i dont know really....

    I'm a bit lost here on what to do to get things to work again..
    Hope someone can help.

    Thanx in advance...
     
  2. tecknomage

    tecknomage

    Joined:
    Jun 21, 2007
    Messages:
    99
    First if the msg says "Windows - No disk" this is not a memory problem.

    You can get this sort of thing if some program or task is trying to load and the original source was a drive (usually a CD) and of course the source is not there. Some very sloppy installs can do this, make a call to an removable source or even a WEB page (which means it's a SpyBot).

    Suggest you download and use Microsoft's Process Explorer. See screenshots and list of features.

    IMHO, the best feature to use is Process Explorer's search/find, which can find the actual task that is causing those mysterious whatever error msgs.

    At the desktop when you get the msg:
    1. Leave the window open
    2. Open Process Explorer
    3. If the msg includes a DLL or other filename, you may use the Find on the menubar, or...
    4. ...with the Show Lower Pane checked in the View menu.....
    5. ...scroll down the Process list and find and click the windowed task, the lower pane will show you the details
    6. The details should help you identify just what is being called that causes the error

    Another method is to check your system event logs; right-click My Computer, select Manage, expand [+] Event Viewer, then double-click on error entries to see details.
     
  3. munds

    munds Thread Starter

    Joined:
    Jul 5, 2007
    Messages:
    12
    Thanx for input tecknomage, but there is problem whith your suggestion :

    Windows doesnt start to desktop, so i cant DL or install anything.

    Not even in Safemodes or alt modedes....
     
  4. munds

    munds Thread Starter

    Joined:
    Jul 5, 2007
    Messages:
    12
    In some miraculous manner, i managed to open IE before the screen went black, and could navigate and open programs though exporer.

    Im currently booted in VGA Mode.
    (using my powerbook for internet/DL and ipod for moving files/programmes back and forth from the cpu :) )

    Here's my hijack log if anyone can help:
    (running many adware/antivirus etc)

    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 00:17:05, on 06.07.2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\Program Files\UPHClean\uphclean.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
    C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAV.exe
    C:\Program Files\Malicious Software Removal Tool\KB890830-ENU.exe
    c:\dd4759dd503d14f5316d6cdb7d44\mrtstub.exe
    C:\WINDOWS\system32\MRT.exe
    C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Documents and Settings\Orjan K\Desktop\HiJackThis_v2.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.beyondjazz.net/
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {235DF572-938B-420D-AF1A-E5057A5D350F} - C:\WINDOWS\system32\pmkhf.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: (no name) - {8BF884A4-CF81-4E00-B7C1-076FCE6CFDD7} - C:\WINDOWS\system32\nnnlkhh.dll
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
    O4 - HKLM\..\Run: [Control Center] C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
    O4 - HKLM\..\Run: [Norton] C:\Program Files\ASUS\WLAN Card Utilities\NorExec.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
    O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
    O4 - HKLM\..\Run: [CtxfiReg] CTXFIREG.exe /FAIL2
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [avp] C:\WINDOWS\avp.exe
    O4 - HKLM\..\Run: [smgr] mgrs.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'Default user')
    O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
    O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
    O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/ocis/OSInfo.cab
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15030/CTSUEng.cab
    O16 - DPF: {16095503-786F-4097-AED6-5D567A26D760} (SiS_OCX Control) - http://www.sis.com/ocis/SiSAutodetectNT.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15030/CTPID.cab
    O20 - Winlogon Notify: nnnlkhh - C:\WINDOWS\SYSTEM32\nnnlkhh.dll
    O20 - Winlogon Notify: pmkhf - C:\WINDOWS\system32\pmkhf.dll
    O20 - Winlogon Notify: winubg32 - C:\WINDOWS\SYSTEM32\winubg32.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: iPod-tjeneste (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

    --
    End of file - 7729 bytes
     
  5. munds

    munds Thread Starter

    Joined:
    Jul 5, 2007
    Messages:
    12
    Tried to open explorer.exe via "New Task(Run..) in Task Manager (ctr-alt-del >processes>file..),
    but it just briefly appeared in the process list before it disappeared again.

    Seems that it might be an explorer problem then?
    Caused by a virus maybe?


    Anyone?
    Im on thin ice here...
     
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